Monica Walter
Virginia Beach,VA
Summary
Self-motivated Sales Account Manager successful in building long-term client relationships. Background with 15+ years of experience increasing profits and transforming customer service standards along with a demonstrated record in leading and supervising operational and sales teams. Results-driven with forward-thinking approach centered on company success and competitive growth.
Overview
19
19
years of professional experience
Work History
CEO/Founder
Enviroly Solutions
12.2021 - Current
- Successfully founded and launched a start-up business in the green chemical industry.
- Worked with web designer for concise accurate portrayal of company, social media management
- Determined business plan, mission statement, and vision.
- Identified target customer segments through in-depth research, building tactical marketing strategies.
- Conducted competitor and market research; developed strategies to be competitive in overall business relations.
Outside Sales Account Manager
United Laboratories, Inc.
06.2020 - 10.2021
- Developed territory and customer relationships which increased overall sales by 40%
- Exceeded monthly sales expectations and consistently remained in the top 96% of Sales Team in the Southeast Territory from Connecticut to Georgia
- Exceeded Team sales goals by an average of 275%
- Secured multiple Military accounts at Naval Station Norfolk, as well as the other 15 surrounding Military Installations in Southeast Virginia.
- Specialized in 'Green' maintenance, repair and operational supplies and equipment
- Acquired and maintained Local, State and Federal business accounts.
Corporate Sales Delivery Representative
Gourmet Gang
08.2012 - 01.2020
- Managed 6 Catering Drivers and trained all staff in operating procedures and sales techniques.
- Created and implemented marketing initiatives generating more than $100K in yearly revenue
- Utilized client relationships and increased referrals and catering services by 62%
- Upsold popular brands and products, increasing territory retail sales by 45%+
Team Lead & Customer Service
Applebee's, Virginia Beach
06.2008 - 01.2010
- Led shifts, people, and processes improving customer retention rates by 34% and satisfaction rates by 78%.
- Built a workplace culture using improving employee productivity by 45% MoM and increasing overall profitability by 35% annually.
- Completed opening and closing duties including cashing out, analyzing and reporting on budgets, including P&L.
Therapeutic Support Staff
Beacon Light Behavioral Health Systems
01.2006 - 01.2008
Drug & Alcohol Counselor
Abraxas
01.2006 - 07.2006
Education
Bachelor of Arts - Human Relations, Psychology and Sociology
University of Pittsburgh
Bradford, PA04.2003
Human Relations
Jamestown Community College
Jamestown, NY1991
Human Relations
Mercyhurst College
1989
Skills
- Business Operations
- Business Development
- Project & Budget Management
- Collaboration
- Negotiation
- Leadership
- Strategic Planning
- Marketing Strategy
- Communication
- Innovation
Affiliations
• Women In Defense Greater Hampton Roads Chapter
Timeline
CEO/Founder
Enviroly Solutions
12.2021 - Current
Outside Sales Account Manager
United Laboratories, Inc.
06.2020 - 10.2021
Corporate Sales Delivery Representative
Gourmet Gang
08.2012 - 01.2020
Team Lead & Customer Service
Applebee's, Virginia Beach
06.2008 - 01.2010
Therapeutic Support Staff
Beacon Light Behavioral Health Systems
01.2006 - 01.2008
Drug & Alcohol Counselor
Abraxas
01.2006 - 07.2006
Bachelor of Arts - Human Relations, Psychology and Sociology
University of Pittsburgh
Human Relations
Jamestown Community College
Human Relations
Mercyhurst College
Similar Profiles
Monica WalterMonica Walter
Founder/Distributor at Enviroly Solutions /Founder/Distributor at Enviroly Solutions /
Elizebeth GhilbertElizebeth Ghilbert
Sr Software Engineer at P Square Toll Solutions India Pvt Ltd / Seeroo IT Solutions (P Square Solutions LLC – Contractor)Sr Software Engineer at P Square Toll Solutions India Pvt Ltd / Seeroo IT Solutions (P Square Solutions LLC – Contractor)
Ana Giselle Javelly TovarAna Giselle Javelly Tovar
Marketing Consultant I at ONIS Solutions / Innova SolutionsMarketing Consultant I at ONIS Solutions / Innova Solutions
Aaliyah WrightAaliyah Wright
Shift Supervisor at StarbucksShift Supervisor at Starbucks
Joshua GarmonJoshua Garmon
Senior Advisor, Area Development at ALSAC St. Jude Children's Research HospitalSenior Advisor, Area Development at ALSAC St. Jude Children's Research Hospital