Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Timeline
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Brandon Montgomery

Florence

Summary

Dynamic Brand Ambassador with proven success at American Eagle Outfitters, excelling in brand promotion and customer engagement. Skilled in event organization and team leadership, I fostered loyalty through innovative strategies and exceptional service, significantly enhancing brand visibility and sales. Adept at training and motivating teams, I thrive in fast-paced environments.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Brand Ambassador

American Eagle Outfitters, Inc
Florence
05.2025 - Current
  • Engaged customers to promote brand awareness and product knowledge.
  • Organized promotional events to enhance customer interaction and brand visibility.
  • Assisted in training new ambassadors on brand standards and messaging.
  • Maintained inventory of promotional materials for events and activities efficiently.
  • Promoted positive company image through superior customer service experiences.
  • Introduced sales, promotions and other brand initiatives to gain customer loyalty.
  • Maintained an up-to-date knowledge base on current industry developments.
  • Distributed flyers, brochures, and other materials at promotional events.
  • Engaged customers through social media platforms to create a sense of community around the brand.
  • Increased sales and brand awareness through face-to-face marketing.
  • Effectively built relationships with both established and potential customers.
  • Implemented creative strategies to attract attention during public events.

Team Lead

Panera Bread
Florence
03.2024 - 05.2025
  • Facilitated communication between team members and other departments for collaboration.
  • Trained new team members on procedures and tools used within the department.
  • Resolved conflicts within the team to promote a positive working environment.
  • Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
  • Delegated daily tasks to team members to optimize group productivity.
  • Resolved escalated customer complaints or queries promptly and efficiently.
  • Assisted the manager in setting achievable goals for the team while monitoring progress towards them.
  • Motivated staff through positive reinforcement techniques.

Education

High School Diploma -

Brooks High School
Killen, AL
05-2026

Some College (No Degree) - Dual Enrollment

University of North Alabama
Florence, AL

Some College (No Degree) - Dual Enrollment

Northwest-Shoals Community College
Muscle Shoals, AL

Skills

  • Brand promotion
  • Team leadership
  • Customer engagement
  • Event organization
  • Conflict resolution
  • Training and development
  • Goal-oriented mindset
  • Sales strategy
  • Adaptable personality
  • Product awareness
  • Social media management
  • Customer service
  • Communication skills
  • Excellent public speaking
  • Sales
  • Time management
  • Creative thinking
  • Active listening
  • Multitasking

Affiliations

  • Student Council President
  • FCCLA President
  • FBLA Member
  • Key Club Member
  • Interact Club
  • National Honor Society
  • Beta Club

Accomplishments

  • Honors English 9-10th
  • Dual Enrollment English 11-12th
  • Honors Math 9-11th
  • Dual Enrollment Math 12th
  • Honors Math 9-10th as well as 12th
  • Dual Enrollment History 11th
  • Honors Science 9-10th as well as 12th
  • Dual Enrollment Science 11th
  • FCCLA Entrepreneurship Competition; 2nd in the state of Alabama
  • Over 500 hours of community service accross different club in high school

Certification

  • Mental Health First Aid
  • ServSafe Food Handler

Timeline

Brand Ambassador

American Eagle Outfitters, Inc
05.2025 - Current

Team Lead

Panera Bread
03.2024 - 05.2025

High School Diploma -

Brooks High School

Some College (No Degree) - Dual Enrollment

University of North Alabama

Some College (No Degree) - Dual Enrollment

Northwest-Shoals Community College

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Brandon Montgomery