Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lindsey Morris

Zebulon ,NC

Summary

Support professional with robust background in providing comprehensive support and resolving technical issues efficiently. Known for strong collaboration and delivering results in team-oriented environment. Known for troubleshooting capabilities and effective communication, adapting to evolving needs to maintain high service standards.

Overview

4
4
years of professional experience

Work History

Client Servicing Support Specialist

Truist
Wilson, NC
09.2022 - 11.2025
  • Provided technical support to clients, resolving issues efficiently and ensuring customer satisfaction.
  • Assisted in the onboarding process for new software applications, enhancing team productivity.
  • Collaborated with cross-functional teams to streamline support operations and improve response times.
  • Maintained accurate documentation of client interactions and resolutions in ticketing system.

Loan Specialist

Century Finance
Raleigh, NC
06.2021 - 09.2022
  • Evaluated loan applications to determine eligibility and compliance with regulations.
  • Collaborated with clients to gather necessary documentation and clarify loan terms.
  • Processed loan disbursements efficiently, ensuring accuracy in fund allocation.
  • Assisted in resolving client inquiries regarding loan statuses and payment options.

Education

High School Diploma - Dental Assistant I

File High School
Wilson, NC
03.2020

Skills

  • Customer service
  • Support services
  • Customer relationship management
  • Training and coaching
  • Empathy and patience

Timeline

Client Servicing Support Specialist

Truist
09.2022 - 11.2025

Loan Specialist

Century Finance
06.2021 - 09.2022

High School Diploma - Dental Assistant I

File High School
Lindsey Morris