Brandon Morrison
Port St Lucie
Summary
I am a dedicated and hardworking professional with a strong background in customer service at Florida Atlantic University Housing Department. I am a Proven problem-solver and team player, skilled in hospitality services and organization. Successfully enhanced resident experiences through effective communication and streamlined operations, while uniquely and actively promoting community health initiatives during my volunteer work with the Florida Department of Health.
Overview
2
2
years of professional experience
Work History
Volunteer
Florida Department of Health Martin County
06.2023 - 08.2023
- Maintained communication with participants, fostering a supportive environment and encouraging feedback.
- Collaborated with team members to implement outreach strategies enhancing awareness of the importance of community health.
- Participated in training sessions, gaining skills in event management and team collaboration techniques.
- Volunteered in testing communities Fresh and Salt Water for any community threatening microbes or ailments
- Given aid and medicine to community members in need.
- Promoted environmental awareness with educational workshops and hands-on activities.
Front Desk Staff Member
Florida Atlantic University Housing Department
08.2024 - 05.2025
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Managed front desk operations, ensuring efficient residental students check-in and check-out processes.
- Maintained cleanliness and organization of the front desk area to enhance customer experience.
- Looked out for the residents in my building with any need they may have such as questions about the building, locations of building recreational centers, information on upcoming events, building issues, and complaint filling.
- Utilized booking software to update records and confirm guest information accurately.
- Collaborated with team members to improve communication and streamline daily operations.
Education
Bachelor of Arts - Health Sciences
Florida Atlantic University
Boca Raton, FL05-2026
Skills
- Team player attitude
- Strong organization
- Listening skills
- Hospitality services
- Problem-solving skills
- Customer service
Timeline
Front Desk Staff Member
Florida Atlantic University Housing Department
08.2024 - 05.2025
Volunteer
Florida Department of Health Martin County
06.2023 - 08.2023
Bachelor of Arts - Health Sciences
Florida Atlantic University
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