Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brandon Nelson

Albrightsville,PA

Summary

I've worked at my current job for about 4 years and looking to work in an new environment . Managed two locations but currently managing one. Demonstrates kindness and helpfuness towards guest/customers. Known for reliability, adaptabitily, and a team player.

Overview

5
5
years of professional experience

Work History

Location Supervisor

Family Entertainment Group
Tannersville, PA
12.2025 - Current
  • Coordinated staff schedules, optimizing workforce allocation for peak service times.
  • Supervised daily operations to ensure adherence to safety protocols and operational standards.
  • Increased customer satisfaction through effective communication and problem resolution.
  • Conducted employee evaluations, providing constructive feedback and recognizing outstanding performance.

Shift Supervisor

Family Entertainment Group
Tannersville, PA
08.2024 - 11.2025
  • Supervised daily operations, ensuring compliance with safety standards and quality control measures.
  • Trained and mentored team members on efficient service delivery and operational procedures.
  • Managed cash handling processes, maintaining accuracy in financial transactions and reporting.

Senior Attendant

Family Entertainment Group
Tannersville, PA
10.2023 - 08.2024
  • Assisted guests with inquiries and provided exceptional customer service.
  • Maintained cleanliness and organization of entertainment areas, ensuring a safe environment.
  • Operated arcade machines and monitored equipment performance for optimal functionality.
  • Collaborated with team members to enhance guest experiences through effective communication.

Arcade Attendant

Family Entertainment Group
Tannersville, PA
07.2021 - 10.2023
  • Operated and maintained arcade games, ensuring optimal functionality and guest satisfaction.
  • Assisted customers with game selection and troubleshooting technical issues effectively.

Education

High School Diploma - High School

Pocono Mountain West High School
Albrightsville, PA
06-2022

Skills

  • Customer service
  • Professionalism
  • Sales
  • Teamwork
  • Time management
  • Supervising experience
  • Staff training

Timeline

Location Supervisor

Family Entertainment Group
12.2025 - Current

Shift Supervisor

Family Entertainment Group
08.2024 - 11.2025

Senior Attendant

Family Entertainment Group
10.2023 - 08.2024

Arcade Attendant

Family Entertainment Group
07.2021 - 10.2023

High School Diploma - High School

Pocono Mountain West High School