Brandon Nguyen
Houston
Summary
Dynamic Lead Barista with a proven track record at R&B Tea, excelling in inventory management and team leadership. Demonstrated adaptability and problem-solving skills, significantly enhancing team productivity and customer satisfaction. Expert in conflict resolution and POS system operation, ensuring smooth and efficient café operations.
Overview
1
1
year of professional experience
Work History
Lead Barista
R&B Tea
01.2024 - Current
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Utilized strong communication skills to foster a collaborative work environment among team members, resulting in increased productivity.
- Consistently maintained a clean and organized workspace, adhering to health and safety regulations.
- Resolved customer complaints quickly and professionally, maintaining positive relationships with patrons.
Education
BBA - Psychology, Supply Chain Management
University of Houston
Houston, TX05-2028
Skills
- Supply ordering
- Adaptability to change
- Inventory management
- Conflict handling
- Team management
- Guest service
- POS system operation
- Team leadership
Timeline
Lead Barista
R&B Tea
01.2024 - Current
BBA - Psychology, Supply Chain Management
University of Houston
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