Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
26
26
years of professional experience
Work History
Field Service Technician
Baxter
06.2019 - Current
Installed new equipment and explained operation and routine maintenance protocols to customers.
Operated hand tools and power equipment according to company safety procedures.
Inspected, evaluated and calibrated electrical and mechanical systems and components.
Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
Certified to work on operating room equipment including, but not limited to, operating tables and lights.
Responded quickly to emergency maintenance requests for timely on-call support.
Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
Preventative Maintenance Calibration Technician
Intuitive Surgical Inc
08.2018 - 05.2019
Communicated with production team members about quality issues.
Investigated customer complaints to take necessary corrective actions.
Inspected quality of products, taking note of functionality, appearance and other specifications.
Trained other workers in inspection and testing procedures.
Identified and documented quality discrepancies for management to develop resolutions.
Inspected incoming and outgoing materials for accuracy and quality.
Performed visual inspections and non-destructive tests where appropriate.
Material Review Board Coordinator
Intuitive Surgical Inc
09.2014 - 11.2018
Ensured pats to build product were to print
Work with engineers and suppliers when parts were not up to par for builds
Gathered and organized materials to support operations.
Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
Organized and maintained project documentation, enabling quick access to important information and facilitating smoother project transitions.
Entered data, generated reports, and produced tracking documents.
Material Handler
Intuitive Surgical Inc
09.2013 - 10.2014
Transported inventory items to appropriate locations.
Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
Used hand-held scanners and physical logs to accurately track item movements.
Increased productivity, utilizing forklifts and other material handling equipment effectively.
Courier
Ultra EX
10.2004 - 08.2013
Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
Enhanced customer satisfaction through timely deliveries and professional communication with clients.
Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
Operated vehicle safely in highly congested areas with no traffic violations.
Developed strong relationships with clients through dependable service that ensured repeat business.
Security Forces Member
United States Air Force, USAF
07.1998 - 07.2002
Patrolled grounds to monitor status and safety of premises.
Maneuvered communications vehicles, intrusion detection equipment, and other special-purpose equipment to facilitate operations.
Conducted background checks on new personnel to certify security clearance.
Monitored personnel access and maintained accurate security records.
Observed CCTV cameras to detect potential threats and respond accordingly.
Identified and reported suspicious activity to prevent security incidents.
Remained calm and alert especially during emergency situations to maintain order and confidence in authority.
Education
Associate of Arts - Liberal Arts And General Studies
Chabot College
Hayward, CA
06.2006
Associate of Science - Physical Education And Coaching
Chabot College
Hayward, CA
06.2006
High School Diploma -
James Logan High School
Union City, CA
06.1998
Skills
Installation and Repair
Physical Education
Sports Injury Care
Quality Assurance Controls
Coordination and Teamwork
Safety Standards
Preventative Maintenance
Device Calibration
Timeline
Field Service Technician
Baxter
06.2019 - Current
Preventative Maintenance Calibration Technician
Intuitive Surgical Inc
08.2018 - 05.2019
Material Review Board Coordinator
Intuitive Surgical Inc
09.2014 - 11.2018
Material Handler
Intuitive Surgical Inc
09.2013 - 10.2014
Courier
Ultra EX
10.2004 - 08.2013
Security Forces Member
United States Air Force, USAF
07.1998 - 07.2002
Associate of Arts - Liberal Arts And General Studies
Chabot College
Associate of Science - Physical Education And Coaching