Brandon Orlando
Pittsburgh,PA
Summary
Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Seasoned small business owner with several years of experience in operations management, business strategy and financial management. Demonstrated success in capitalizing on new trends and technologies to drive business development initiatives and achieve sales goals.
Overview
5
5
years of professional experience
Work History
Owner
Detailed auto creations llc
Pittsburgh, Pennsylvania
05.2020 - Current
- Managed daily operations of business, including hiring and training staff.
- Developed strategic plans to increase profitability and efficiency.
- Identified new opportunities for growth, expansion, and diversification.
- Created marketing campaigns to attract new customers.
- Negotiated contracts with vendors and suppliers.
- Analyzed industry trends to develop competitive strategies.
- Oversaw budgeting and financial management.
- Maintained relationships with existing clients by providing superior customer service.
- Implemented quality assurance processes to ensure product excellence.
- Researched potential partners in order to expand services offered.
- Collaborated with other owners on joint ventures and shared resources.
- Organized events such as trade shows and conferences.
- Reviewed legal documents related to business operations.
- Ensured compliance with local, state, and federal regulations.
- Developed policies and procedures for the organization.
- Provided direction and guidance to employees.
- Monitored performance of personnel against goals set forth by the company.
- Served as a liaison between the organization and external stakeholders.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Led startup and creation of operational procedures and workflow planning.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
- Analyzed client business needs and assisted in determining appropriate resources and strategies.
- Cleaned and polished vehicles using wax, polishes, detergents, brushes, cloths, and buffing machines.
- Applied paint sealants to protect the finish of cars from environmental damage.
- Inspected vehicles for scratches or dents prior to detailing.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Washed exterior surfaces of vehicles with water, soap and sponges and brushes.
- Dried vehicle exteriors with chamois leather or microfiber towels.
- Shampooed carpets and upholstery in vehicles to remove stains and dirt.
- Applied conditioners to vinyl or leather seats to restore luster and suppleness.
- Hand-waxed surfaces of automobiles to provide a protective coating against sun damage.
- Scrubbed wheels and tires with special cleaning solutions for a glossy shine.
- Polished windows inside and out with glass cleaners for maximum clarity.
- Replaced burnt out light bulbs as needed on headlights or taillights.
- Removed tar spots from car bodies using specialized cleaning agents.
- Performed minor repairs such as fixing broken trim pieces or replacing door handles.
- Treated engines with degreasing agents to make them look clean and new.
- Used steam cleaning equipment on carpets, mats, fabric seats, dashboards, consoles.
- Tar removers were used on cars that had been driven through construction zones.
- Trained new employees on proper techniques for detailing vehicles correctly.
- Maintained detailed records of services performed on each customer's vehicle.
- Cleaned cars both externally and internally by hand or with use of automated equipment.
- Waxed exterior of vehicles, removed compound with soft cloth and buffed to brilliant shine.
- Washed wide range of vehicles each day.
- Served clients with on-site detailing services at businesses and homes.
- Maintained cleanliness and presentation of stockroom and organized chemical racks by size, style and color for visual appeal.
- Vacuumed car interiors to remove dirt and debris.
- Used steam cleaning equipment to remove dirt from engine and engine compartment.
- Checked vehicles prior to service and immediately afterward to identify damages.
- Ordered and restocked supplies to keep workplace operating smoothly.
- Identified issues affecting safety and brought up to shift supervisor for resolution.
- Inspected vehicle to verify pristine appearance for customer.
- Vacuumed vehicle interiors to remove loose dirt and debris.
- Utilized special-purpose cleaners to foster lasting cleanliness of vehicles.
- Removed minor flaws in refinish using sanding and buffing.
- Cleaned upholstery, rugs and other surfaces with cleaning agents to remove dirt and debris.
- Performed preventative maintenance to maintain proper functioning of service tools and equipment.
- Utilized steam cleaners and vacuums for deep cleaning of carpets, upholstery, and other surfaces.
- Implemented eco-friendly cleaning solutions and methods to minimize environmental impact.
- Removed stickers and decals from vehicle exteriors without damaging paint.
- Scheduled detailing appointments and managed time effectively to meet customer demands.
- Kept detailed records of services performed on each vehicle for billing and tracking purposes.
- Conducted thorough interior and exterior cleaning and detailing of vehicles to enhance appearance.
- Maintained a clean and organized work environment to ensure efficient operations.
- Provided customer service, explaining detailing processes and addressing concerns.
- Employed high-pressure wash systems for pre-cleaning and final rinse-off.
- Polished vehicle exteriors to remove scratches and swirl marks, restoring shine.
- Managed inventory of cleaning supplies and equipment, ensuring availability for tasks.
- Cleaned and conditioned leather, vinyl, and other interior materials.
- Detailed wheels, tires, and undercarriage to remove dirt and brake dust.
- Inspected vehicles thoroughly before and after detailing to ensure quality of work.
- Assisted in training new detailers on techniques and company procedures.
- Applied waxes, sealants, and protective coatings to preserve paint and interior surfaces.
- Executed engine detailing to remove grime and improve appearance.
- Adhered to safety protocols and guidelines to prevent damage to vehicles and personal injury.
- Customized detailing services based on vehicle condition and customer requests.
- Maintained inventories of cleaning supplies.
- Drove vehicles to or from workshops or customer workplaces or homes.
- Applied waxes or masking materials to vehicles to preserve, protect or restore color or condition.
- Mixed cleaning solutions, abrasive compositions, or other compounds according to formulas.
- Rinsed objects and placed on drying racks or used cloths, squeegees or air compressors to dry surfaces.
- Pre-soaked or rinsed machine parts, equipment, or vehicles by immersing in cleaning solutions or water.
- Swept, shoveled or vacuumed debris or salvageable scrap into containers and removed from work areas.
- Cleaned and polished vehicle windows.
Education
High School Diploma -
Lehigh High School
Lehigh Acres, FL06-2005
Skills
- Social media control
- Marketing tactics
- Marketing
- Negotiation
- Customer relations
- Labor relations
- Hiring and staffing
- Business development
- Small business operations
- Sales management
- Business administration
- Product branding
- Staff hiring
- Business management
- Business marketing
Timeline
Owner
Detailed auto creations llc
05.2020 - Current
High School Diploma -
Lehigh High School