Summary
Overview
Work History
Education
Skills
Timeline
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Brandon Ortiz

Muscatine,IA

Summary

Dedicated and adaptable business professional with a proactive, outgoing attitude and the ability to learn quickly. Strong work ethic and exceptional interpersonal skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

5
5
years of professional experience

Work History

General Manager

Hawkeye Sports Bar & Grill
Davenport, IA
02.2020 - Current
  • Motivated staff members towards achieving organizational goals.
  • Created a positive work environment by developing team building activities and relationships.
  • Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
  • Welcomed customer feedback and analyzed satisfaction rates.
  • Set efficient work-shift schedules for employees.
  • Handled and turned in payroll.
  • Ordered and received inventory and supplies.
  • Ensured compliance with applicable laws, regulations and industry standards pertaining to the Health Department.
  • Maintained relationships with vendors to obtain the best pricing on supplies and materials.
  • Trained employees on duties, policies and procedures.
  • Recruited, interviewed and hired qualified staff for open positions.
  • Cleaned and maintained property, grounds, and equipment.
  • Open and closed establishment with all proper duties.
  • Prepared cash drawers for registers and extensive cash handling experience.
  • Meal and kitchen prepped food for daily specials.
  • Cooked menu items to customer satisfaction.
  • Coordinated and oversaw customer activities like Volleyball Leagues, etc.

Pipe Insulator

Local 81 Insulators
Rock Island, Illinois
08.2023 - 07.2024
  • Monitored the operations of heating and cooling systems during the installation process to ensure proper functioning.
  • Measured temperatures of pipes, ducts and other equipment before installing insulation materials.
  • Repaired or replaced worn insulation on pipelines, tanks or other equipment.
  • Applied protective coatings to insulated surfaces using brushes and rollers.
  • Ensured that all safety regulations were followed when working with hazardous chemicals used in the insulating process.
  • Cutting material to fit around valves, flanges, bends and other obstructions in pipe systems.
  • Utilized fabricating equipment to cut, bend and straighten sheet metal for insulation projects.
  • Dismantled old insulation from pipes before applying new layers of insulation material.

Table Games Dealer

Ameristar Casino Resort Spa
Kansas City, Missouri
05.2019 - 10.2019
  • Fostered an entertaining environment by engaging guests in conversation.
  • Adhered to established policies and procedures while dealing at tables.
  • Maintained knowledge of game rules and regulations to ensure compliance with gaming laws.
  • Assisted new players with understanding game rules and procedures.
  • Dealt table games such as Blackjack, Baccarat, and Roulette professionally and accurately.
  • Greeted incoming guests with enthusiasm to promote fun, memorable and exciting experience.
  • Performed functional game duties quickly by efficiently handling money and chips.
  • Explained rules, took bets and delivered payouts to facilitate movement of games.

Education

GED -

West High School
Davenport, IA
06-2015

Skills

  • Operations Oversight
  • Service Quality Improvement
  • Customer Retention
  • Proficient in [Software]
  • Staff Motivation
  • Cost analysis and savings
  • Team Oversight
  • Leadership and team building

Timeline

Pipe Insulator

Local 81 Insulators
08.2023 - 07.2024

General Manager

Hawkeye Sports Bar & Grill
02.2020 - Current

Table Games Dealer

Ameristar Casino Resort Spa
05.2019 - 10.2019

GED -

West High School

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Brandon Ortiz