Brandon Peckham
Mineola,TX
Summary
Adept Independent Adjuster with a proven track record at CollisionX LLC, enhancing workflow efficiency and expediting claim resolutions. Skilled in Claims Investigation and fostering strong policyholder relationships, I excel in regulatory compliance and damage assessment. My technical knowledge and highly motivated approach have significantly improved client satisfaction and operational effectiveness. Over 10 years experience in auto claims.
Overview
12
12
years of professional experience
Work History
Independent Adjuster
CollisionX LLC
10.2023 - Current
- Improved workflow efficiency by maintaining organized records of all claim-related documents, photos, and correspondence.
- Traveled to on-site locations of loss on scheduled or sudden notice, addressing phone-recorded statements, securing photos and measurements and documenting scope of property damage.
- Kept electronic claim files properly documented with accurate, clear and timely information and reports reflecting adjustment activities and substantiating any payments made.
- Reviewed and utilized financial statements to adjust moderately-sized business interruption losses subject to claims and potential payouts.
- Established relationships with clients and insurance companies to foster timely claims resolution.
- Expedited claim resolution times with prompt onsite inspections after receiving new assignments from supervisors or dispatch centers.
- Built strong relationships with policyholders, fostering trust and ensuring accurate information gathering during the claims process.
- Ensured regulatory compliance in handling claims by adhering to state laws, insurance policies, and company guidelines.
- Evaluated insurance policies and analyzed damages to determine coverage.
- Read over insurance policies to ascertain levels of coverage and determine whether claims would receive approvals or denials.
- Researched claims and incident information to deliver solutions and resolve problems.
Independent Adjuster
Laserline Collision LLC
04.2012 - 10.2023
- Improved workflow efficiency by maintaining organized records of all claim-related documents, photos, and correspondence.
- Traveled to on-site locations of loss on scheduled or sudden notice, addressing phone-recorded statements, securing photos and measurements and documenting scope of property damage.
- Kept electronic claim files properly documented with accurate, clear and timely information and reports reflecting adjustment activities and substantiating any payments made.
- Enhanced customer satisfaction by providing timely updates on claims status and addressing concerns promptly.
- Assisted in special projects as needed, contributing valuable insights into team decision-making processes regarding claim handling initiatives or strategies changes.
- Achieved efficient claims processing by conducting thorough investigations and accurate documentation of property damage.
- Expedited claim resolution times with prompt onsite inspections after receiving new assignments from supervisors or dispatch centers.
- Built strong relationships with policyholders, fostering trust and ensuring accurate information gathering during the claims process.
- Conducted prompt, thorough and fair investigation by obtaining relevant facts to determine coverage, origin and extent of loss.
Education
Associate of Science - Accounting And Business Management
Tyler Junior College
Troup, TX12.2003
High School Diploma -
Quitman High School
Quitman, TX05.2000
Skills
- Liability Analysis
- Claims Investigation
- Technical knowledge
- Damage Assessment
- Policy Interpretation
- Highly motivated
- Claims Processing
- Texas, Louisiana, Mississippi, Alabama, Florida Claims Adjuster License
Timeline
Independent Adjuster
CollisionX LLC
10.2023 - Current
Independent Adjuster
Laserline Collision LLC
04.2012 - 10.2023
Associate of Science - Accounting And Business Management
Tyler Junior College
High School Diploma -
Quitman High School
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