Brandon Prosser

Delivered multiple routes daily as an independent contractor.

• Completed day-to-day duties accurately and accordingly.
• Consistently delivered exceptional customer and client service, maintaining high satisfaction levels and fostering strong, long-term relationships.

● Led daily operations for a high-volume retail location generating $1M+ in annual sales, ensuring efficient workflows and exceptional customer service.

● Managed operations in a fast-paced, high-volume environment while balancing customer service, staffing, inventory, and sales objectives.

● Recruited, hired, trained, scheduled, and managed employees while maintaining staffing levels aligned with business needs.

● Developed and implemented employee training programs to improve performance, productivity, and engagement.

● Oversaw day-to-day staff performance, including employee coaching, disciplinary actions, and terminations when necessary.

● Managed inventory levels, monitored product availability, and ordered supplies to maintain adequate stock while supporting operational efficiency.