Dedicated healthcare professional with hospital security experience in fast-paced medical settings. Skilled in emergency response, effective communication with multidisciplinary teams, and ensuring safety for patients and staff. Transitioning to Patient Care Technician role to leverage strong observational skills, teamwork, and commitment to high-quality patient care to support positive clinical outcomes.
Work History
Security Officer
10 Months
Monmouth Medical Center | 12.2025 - Current
Maintain a safe environment for patients, visitors, physicians, nurses, and hospital staff.
Respond to medical emergencies, behavioral health events, and security incidents while remaining calm under pressure.
Use verbal de-escalation techniques to safely resolve high-stress situations.
Facilitated patient escorts and provided visitor assistance while delivering compassionate service to patients and families.
Employed verbal de-escalation techniques to effectively resolve high-stress situations.
Documented incidents accurately and adhered to hospital policies and HIPAA guidelines.
Security & Property Management Coordinator
11 Months
Gated Condominium Community | 01.2025 - 12.2025
Enhanced resident safety through proactive patrols and effective access control.
Coordinated emergency response efforts, documenting incidents to improve future preparedness.
Managed vendor relationships and daily facility operations.
Delivered exceptional customer service by promptly addressing and resolving resident concerns.
Supervisor – Security Team
1 Year 3 Months
Quez Protection Services | 10.2023 - 01.2025
Education
High School Diploma
Mayde Creek High School | Katy, TX | 01-2021
Skills
Team Collaboration
Patient assistance
Communication
Emergency response coordination
Documentation
Safety Protocols
Incident Reporting
Certification
CPR/AED Certification
BLS (Basic Life Support) – American Heart Association