Brandon Ramsey
Hardinsburg,KY
Summary
Dynamic retail professional with extensive experience at Walmart, excelling in fresh produce management and customer service excellence. Proven track record in inventory control and visual merchandising, enhancing store presentation and driving sales. Adept at fostering teamwork and implementing loss prevention strategies, ensuring a safe and engaging shopping environment.
Overview
2026
2026
years of professional experience
Work History
Fresh Food Associate
Walmart
2019 - Current
- Maintained cleanliness and organization of fresh food displays to enhance customer experience.
- Assisted in receiving and stocking fresh produce, ensuring quality standards were met.
- Monitored inventory levels and rotated stock to minimize waste and maintain freshness.
- Provided exceptional customer service by answering inquiries about products and promotions.
- Collaborated with team members to execute daily tasks efficiently and effectively.
- Participated in training sessions to learn safety protocols and operational procedures.
- Supported loss prevention efforts by adhering to company policies regarding product handling.
- Adapted quickly to changing demands in a fast-paced retail environment while maintaining focus on quality service.
- Efficiently restocked produce section during busy hours, minimizing disruptions to customer shopping experiences.
- Categorized items properly on shelves to facilitate easy navigation for customers while shopping.
- Demonstrated strong knowledge of produce varieties and preparation techniques, providing valuable information to customers seeking assistance.
- Scanned shelves and product cases for expired stock and outdated items.
- Conducted regular inventory checks, identifying discrepancies and replenishing stock as needed.
- Contributed to the overall success of the store by proactively identifying opportunities for improvement and implementing effective solutions.
- Assisted customers with their inquiries, offering personalized recommendations for optimal service experience.
- Referred to established price lists to stamp and attach price tags on merchandise.
- Promoted positive relationships among coworkers by fostering open communication channels within the team.
- Managed the presentation of displays, creating visually appealing arrangements that attracted customer attention and increased sales potential.
Retail Manager
Walmart
Tell City, IN
08.2016 - 10.2018
- Managed daily store operations to ensure optimal customer service and satisfaction.
- Trained and developed team members on product knowledge and sales techniques.
- Implemented inventory management practices to reduce shrinkage and improve stock levels.
- Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
- Collaborated with department leads to enhance visual merchandising standards across the store.
- Oversaw compliance with safety protocols and operational regulations within the store environment.
- Coordinated promotional events to drive foot traffic and enhance customer engagement.
- Mentored staff to foster a positive work culture and improve overall team performance.
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.
- Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
Retail Sales Associate
Walmart
Tell City, IN
08.2012 - 2015
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained clean and organized sales floor to promote a welcoming environment.
- Operated point-of-sale systems efficiently to process transactions accurately.
- Collaborated with team members to restock merchandise and manage inventory levels.
- Resolved customer complaints promptly, ensuring satisfaction and loyalty.
- Provided support during promotional events, increasing customer engagement and sales.
- Participated in training new associates on store procedures and customer service standards.
- Monitored product displays for compliance with company guidelines and merchandising standards.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
Education
High School Diploma -
Hancock County High School
Hawesville, KY05.2009
Skills
Fresh produce management
Inventory control
Customer service excellence
Visual merchandising
Stock rotation
Team collaboration
Sales analysis
Safety compliance
Loss prevention strategies
Product knowledge training
Quality assurance standards
Display presentation skills
Customer engagement techniques
Cleanliness standards maintenance
Food safety compliance
Quality control
Basic math
Product knowledge expertise
Problem-solving capacity
Inventory management proficiency
Teamwork
Multitasking capacity
Teamwork and collaboration
Customer service
Problem-solving
Time management
Baler operations and compliance
Pallet Jack operation and compliance
Accomplishments
Employee of the Month
Trainer
Part of the store of the year
Timeline
Retail Manager
Walmart
08.2016 - 10.2018
Retail Sales Associate
Walmart
08.2012 - 2015
Fresh Food Associate
Walmart
2019 - Current
High School Diploma -
Hancock County High School