POS Systems
Brandon Ratcliff
Charlotte,NC
Overview
6
6
years of professional experience
Work History
Shift Leader
Walgreens
01.2024 - Current
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained new employees and delegated daily tasks and responsibilities.
Designated Hitter
Walgreens
11.2021 - Current
- Processed and dispensed prescriptions accurately, ensuring compliance with regulatory guidelines and patient safety
- Collaborated with healthcare professionals to ensure seamless patient care, including doctors, nurses, and insurance providers
- Assisted customers in person and over the phone, addressing inquiries, providing medication information, and fostering strong customer relationships
- Trained new employees on pharmacy practices, usage of computer programs, and familiarization with daily tasks.
Shift Leader
Pet Supermarket
02.2021 - 11.2021
- Managed day-to-day store operations, ensuring efficient customer service, seamless transactions, and task delegation
- Oversaw inventory management, including restocking and ordering of pet supplies, food, and accessories
- Utilized strong product knowledge to assist customers in making informed purchasing decisions, increasing average transaction value.
Production Intern
Octopie Studios
09.2019 - 12.2019
- Assisted in the development of creative concepts, storyboards, and character designs, showcasing a keen eye for visual aesthetics and attention to detail
- Conducted comprehensive analysis of screenplays, identifying strengths, weaknesses, and market potential, demonstrating exceptional attention to detail and critical thinking skills
- Provided insightful written feedback to writers and producers, offering actionable suggestions for script improvement and alignment with industry trends
- Accurately transcribed video content from YouTube channels, showcasing strong language comprehension.
Project Coordinator
Emerson College Los Angeles - Talent Showcase
09.2019 - 12.2019
- Led end-to-end project management of a talent showcase event, overseeing all aspects from inception to execution
- Collaborated closely with actors, the director, and facility staff to coordinate auditions, rehearsals, and performances, ensuring seamless and successful shows
- Managed event budgets, negotiated contracts with venues and vendors, and optimized resource allocation to maximize efficiency and minimize costs.
Student Producer & Director
Emerson College - ComEx
10.2018 - 04.2019
- Coordinated the creation, casting, and hosting of the inaugural ComEx! comedy festival, featuring five live events and interviews with Emmy-winning alumni
- Collaborated closely with comedians, faculty, and production teams to streamline event logistics, including scheduling, venue selection, and technical setup
- Orchestrated rehearsals for five distinct events, encompassing individual acts, comedy troupes, and ensemble casts, ensuring polished performances.
Education
Bachelor of Fine Arts in Comedic Arts - undefined
Emerson College
Boston, MABachelor of Arts in Media Communication - undefined
University of North Carolina at Charlotte
Charlotte, NCCertificate in Marketing - undefined
Mitchell Community College
Statesville, NCCertificate in Sales Development - undefined
Course Careers
Skills
Video/Audio Editing
Timeline
Shift Leader
Walgreens
01.2024 - Current
Designated Hitter
Walgreens
11.2021 - Current
Shift Leader
Pet Supermarket
02.2021 - 11.2021
Production Intern
Octopie Studios
09.2019 - 12.2019
Project Coordinator
Emerson College Los Angeles - Talent Showcase
09.2019 - 12.2019
Student Producer & Director
Emerson College - ComEx
10.2018 - 04.2019
Bachelor of Fine Arts in Comedic Arts - undefined
Emerson College
Bachelor of Arts in Media Communication - undefined
University of North Carolina at Charlotte
Certificate in Marketing - undefined
Mitchell Community College
Certificate in Sales Development - undefined
Course Careers
Software
G-Suite
Adobe Suite
OBS
Canva
Premiere Pro
Microsoft Office
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