Brandon Ridley
Woodstock,GA
Summary
Thorough Service Technician with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high-volume of service calls while maintaining quality and efficiency. Reliable Installer and field service technician with 8 years of experience in electrical, pneumatic, and hydraulic equipment roles. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Service Technician
Heroes Car Wash
08.2022 - 06.2023
- Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
- Streamlined processes for troubleshooting, resulting in faster resolution times and improved customer experiences.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Inspected equipment to diagnose operational issues.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
- performed any mechanical or Electrical repairs necessary.
- i was responsible for maintaining six Car washes across multiple states.
- installed any new equipment
Service Technician
CWSSE
01.2017 - 08.2022
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
- Enhanced client retention through exceptional communication skills and a commitment to addressing concerns promptly.
- Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Inspected equipment to diagnose operational issues.
- Diagnosed and repaired problems with electrical and mechanical systems.
- 4 years stick welded experience
- 3 years plumbing experience
- 4 years commercial electrical experience
- Experience with hydraulic systems
- Experience with pneumatic systems
Education
GED -
Etowah High School
Woodstock, GA05.2013
Skills
- installed any new equipment
- Preventive Maintenance
- Technical Support
- Regulatory Compliance
- stick welding experience
- plumbing experience
- Electrical experience (high and low voltage)
- Electrical experience with control voltage and relays
- Pneumatic systems experience
- Hydraulic system experince
Timeline
Service Technician
Heroes Car Wash
08.2022 - 06.2023
Service Technician
CWSSE
01.2017 - 08.2022
GED -
Etowah High School
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