Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brandon Roark

Hamilton,OH

Summary

Enthusiastic Fulfillment Associate willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills. I've worked myself up from a processor to a Waterspider and then eventually to a Learning Ambassador. I love being able to train brand new associates and seasoned associates for different roles around the building. Always willing to give a helping hand even when the department needs a little extra help.

Overview

12
12
years of professional experience

Work History

Fulfillment Associate

Amazon Inc
01.2022 - Current
  • Followed procedures at all times for personal and team safety.
  • Assisted manager in training new employees to apply strategies and best practices in fulfillment process.
  • Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.

General Manager

Thorntons Gas Station
09.2018 - 12.2021
    • Developed and implemented strategies to increase sales and profitability.
    • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
    • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
    • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
    • Developed and maintained relationships with customers and suppliers through account development.
    • Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
    • Trained new employees on proper protocols and customer service standards.
    • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Co Manager

Speedway Gas Station
07.2015 - 09.2018
  • Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
  • Performed regular reviews assessing each employee's performance and developed improvement plans.
  • Approved regular payroll submissions for employees.
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
  • Cross-trained existing employees to maximize team agility and performance.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Onboarded new employees with training and new hire documentation.
  • Maintained professional, organized, and safe environment for employees and patrons.

Caregiver

Comfort Keepers Home Care
11.2011 - 08.2015
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.

Education

High School Diploma -

Hamilton High School
Hamilton, OH
06.2006

Skills

  • Pallet Building
  • Production Standards
  • Warehouse Organization
  • Motivated Team Player
  • Cash Register Operation
  • Staff Training
  • Customer Service
  • Food Preparation and Safety
  • Leadership
  • Employee Scheduling

Timeline

Fulfillment Associate

Amazon Inc
01.2022 - Current

General Manager

Thorntons Gas Station
09.2018 - 12.2021

Co Manager

Speedway Gas Station
07.2015 - 09.2018

Caregiver

Comfort Keepers Home Care
11.2011 - 08.2015

High School Diploma -

Hamilton High School
Brandon Roark