Brandon Robinson
Dallas
Summary
Achieved significant operational enhancements and efficiency improvements at Ryder System Inc and The Sherwin-Williams Company, leveraging SAP proficiency and a knack for innovative problem-solving. Expert in computer operation and fostering team growth, I streamlined processes to exceed quality expectations, directly impacting productivity and revenue growth.
Overview
7
7
years of professional experience
Work History
Sales Representative
AT&T
Dallas
06.2025 - Current
- Engaged customers to understand their needs and recommend appropriate solutions.
- Demonstrated product features and benefits to enhance customer understanding.
- Managed inventory levels and ensured product availability for customer purchases.
- Collaborated with team members to achieve sales targets and enhance performance.
- Provided exceptional service to resolve customer inquiries and concerns effectively.
- Conducted market research to identify trends and improve sales strategies.
- Developed key customer relationships to increase sales.
- Negotiated pricing contracts with customers to maximize profits.
OPERATIONS TECHNICIAN II
Ryder System Inc
Hutchins
01.2023 - 05.2025
- Optimized operations efficiency by streamlining processes and implementing innovative solutions.
- Demonstrated expertise in equipment operation, contributing to higher quality outputs within tight deadlines.
- Conducted thorough root cause analyses for recurring issues, leading to long-term resolutions and minimized system disruptions.
- Served as a trusted resource for technical guidance, offering valuable input during critical decision-making processes and fostering a culture of continuous learning within the team.
- Operated material handling equipment to transport goods efficiently.
- Monitored inventory levels and reported discrepancies to management.
- Assisted in maintaining safety protocols and compliance standards.
- Coordinated with team members to streamline workflow processes.
- Conducted routine inspections of equipment for proper functionality.
- Implemented best practices for warehouse organization and cleanliness.
- Trained new staff on operational procedures and safety guidelines.
- Supported shipping and receiving activities to ensure timely deliveries.
- Implemented best practices for efficient operations management.
- Executed safety protocols for all machines before use.
- Assisted with the maintenance and repair of equipment in a production environment.
- Resolved customer complaints regarding product quality or service delivery promptly.
- Analyzed data from multiple sources to identify areas of improvement.
Custom Closet Designer
Container Store
Coppell
01.2022 - 12.2022
- Developed innovative design concepts for various client projects and campaigns.
- Collaborated with cross-functional teams to ensure cohesive branding and messaging.
- Created detailed design specifications and guidelines for production teams.
- Conducted market research to identify design trends and customer preferences.
- Presented design proposals to clients, incorporating feedback into final designs.
- Utilized design software to produce high-quality visual materials and presentations.
- Managed multiple design projects simultaneously while adhering to deadlines.
- Worked with client via email, phone and in-person to collect information to complete designs.
- Created product designs in alignment with specifications.
- Created high quality visual designs that are both aesthetically pleasing and intuitive for users.
- Worked with the development team to ensure a smooth transition from concept to production-ready assets.
- Participated in brainstorming sessions to generate new ideas for product features or improvements.
Assistant Manager
Extra Space Storage
Dallas
08.2021 - 01.2022
- Coordinated team schedules to ensure optimal coverage and workflow efficiency.
- Assisted in developing training programs for new staff members on operational procedures.
- Monitored inventory levels to facilitate timely ordering and minimize stockouts.
- Supported budget management by tracking expenses and identifying cost-saving opportunities.
- Analyzed customer feedback to identify areas for service enhancement and staff training.
- Managed customer service inquiries and complaints in a timely manner.
- Ensured compliance with safety regulations and company policies.
- Collaborated with management on developing strategic plans for achieving business goals.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Operations Manager
The Sherwin-Williams Company
Dallas
04.2018 - 06.2021
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Managed daily operations to ensure efficiency and productivity across all departments.
- Oversaw inventory management and ensured accurate stock levels for production.
Education
Bachelor Of Science - Rehabilitation Studies
University of North Texas
Denton, TX12.2017
Associate Of Science - Life Sciences
Cedar Valley College
Lancaster, TX08.2013
Skills
- Computer Operation
- SAP Proficiency
- Operational Efficiency
- Customer relationship management
- Sales strategy development
- Product demonstration
- Negotiation skills
- Lead generation
- Data analysis
- Effective communication
- Time management
- Customer service
- Problem solving
- Sales closing
- Expense reporting
- Performance improvement
Timeline
Sales Representative
AT&T
06.2025 - Current
OPERATIONS TECHNICIAN II
Ryder System Inc
01.2023 - 05.2025
Custom Closet Designer
Container Store
01.2022 - 12.2022
Assistant Manager
Extra Space Storage
08.2021 - 01.2022
Operations Manager
The Sherwin-Williams Company
04.2018 - 06.2021
Bachelor Of Science - Rehabilitation Studies
University of North Texas
Associate Of Science - Life Sciences
Cedar Valley College