Brandon Rocha
Glendale,AZ
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Strong leader and problem-solver dedicated to streamlining operations.
Overview
7
7
years of professional experience
Work History
Physical Therapist Technician
OrthoArizona
11.2020 - Current
- Promoted patient safety by monitoring equipment usage and ensuring proper technique during rehabilitation exercises.
- Increased clinic efficiency by maintaining detailed records of patient progress, updating treatment plans as needed.
- Built rapport with patients, establishing trust that facilitated open communication about their goals and concerns during therapy sessions.
- Helped maintain inventory levels of essential supplies required for daily operation within the clinic setting, contributing to overall efficiency.
- Promoted a culture of teamwork and accountability within the clinic, consistently meeting or exceeding performance expectations.
Front Desk
Glendale Community College Fitness Center
08.2017 - 04.2020
- Maintained an organized, welcoming lobby area to create a positive first impression for visitors.
- Enhanced guest satisfaction by efficiently managing check-ins and checkouts.
- Trained new employees on front desk procedures, contributing to a well-prepared team.
- Developed strong rapport with regular guests, fostering loyalty and repeat business.
- Handled phone calls and inquiries professionally, answering any questions about the gym.
- Resolved guest issues promptly, resulting in increased customer satisfaction ratings.
Personal Trainer Tech (Disabled Clients)
Glendale community college
08.2017 - 12.2017
- Fostered a positive workout environment with upbeat energy and professional demeanor.
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Assist Personal Trainers with clients
- Be adaptable any issues or disabilities the client might have.
Education
Bachelor of Science - Exercise Science And Wellness
Arizona State University
Phoenix, AZ04.2021
Associate of Arts - Exercise Science
Glendale Community College
Glendale, AZ05.2019
Skills
- Customer service
- Adaptability
- Teamwork skills
- Spanish(bilingual)
- Problem-solving abilities
- Building rapport
- Assertiveness
Activities
- Banner Health Outpatient Center: Worked alongside Physical Therapists, Physical Therapist Assistants, and Physical Therapy Technicians as a volunteer. (100+ hours) (2014-2016)
- Interned as an assistant coach with the Phoenix Rising youth soccer team. (2020-2021)
Timeline
Physical Therapist Technician
OrthoArizona
11.2020 - Current
Front Desk
Glendale Community College Fitness Center
08.2017 - 04.2020
Personal Trainer Tech (Disabled Clients)
Glendale community college
08.2017 - 12.2017
Bachelor of Science - Exercise Science And Wellness
Arizona State University
Associate of Arts - Exercise Science
Glendale Community College
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