Results-oriented Analyst skillful in managing and breaking down large volumes of information. Proactive at heading off issues in operations, workflow and production by uncovering trends affecting business success.
Overview
7
7
years of professional experience
Work History
Analyst
RXO
11.2021 - Current
Increased efficiency by streamlining KPI data analysis processes and implementing automation tools.
Identified trends and patterns in large datasets, leading to actionable insights for business growth across multiple notable companies.
Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
Reduced operational costs with thorough analysis of vendor performance metrics and contract negotiations.
Collaborated with Ops teams to identify opportunities for process improvement.
Enhanced customer satisfaction rates through detailed analysis of customer feedback data and subsequent improvements in service offerings.
Queried databases for information needed for report processing.
Identified and resolved problems through root cause analysis and research.
Dept. Supervisor
Tory Burch DC
10.2017 - 11.2021
Improved team productivity by implementing efficient workflow processes and providing constructive feedback.
Assisted in development of training materials to ensure a consistent learning experience for new hires.
Contributed to successful completion of projects by proactively identifying potential roadblocks and offering solutions.
Managed daily tasks, delegating responsibilities effectively to optimize team resources and meet deadlines.
Facilitated open lines of communication with staff members, fostering a positive work environment conducive to productivity.
Mentored junior staff members, helping them develop skills necessary for career advancement within the company.
Addressed employee concerns promptly and professionally, maintaining high levels of job satisfaction among team members.
Picker,Packer,Shipper
VWR DC
02.2017 - 08.2017
Enhanced order accuracy by diligently following pick sheets and double-checking items before packing.
Expedited picking processes for faster order fulfillment using handheld scanners and inventory management software.
Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
Improved overall team efficiency with clear communication and collaboration between colleagues in warehouse.
Kept accurate records of picked items to assist in inventory control and tracking.
Received positive feedback from supervisors for consistently meeting or exceeding daily picking quotas.
Collaborated with quality control teams to ensure customer satisfaction by delivering error-free orders consistently.
Education
High School Diploma -
Gainesville High School
Gainesville, GA
05.2016
Skills
Proficient in "WM", "TGW Commander" and other work related company sites
Certified from Lion LLC to properly ship Hazmat units
Team communication and leadership skills to host daily staff meetings
KPI Metrics Analysis
Data Information Gathering
Data Consolidation
Data Visualization
Data Validation
Performance monitoring
Team leadership
Languages
English
Spanish
Certifications Honors
Good Citizen Award for class of 2015-2016
Lion LLC Hazardous Material Shipping certified
Personal Information
Date of Birth: 08/29/98
References
Jasmine Miles, Tory Burch - DC Supervisor, 770-680-7008
Christie Davis, Tory Burch - DC Supervisor, 678-435-1824