Brandon Rogers
Cleveland
Summary
Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.
Diligent professional with many years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional skills in inventory management, loss prevention, and vendor negotiation.
Overview
21
21
years of professional experience
2005
2005
years of post-secondary education
Work History
Team Leader
Carlex Glass America
Vonore
09.2023 - 11.2025
- Led team in glass manufacturing processes to ensure quality control.
- Coordinated daily production schedules to optimize workflow efficiency.
- Trained new employees on safety protocols and operational procedures.
- Monitored equipment performance and reported maintenance needs promptly.
- Developed and implemented process improvements for operational tasks.
- Facilitated team meetings to discuss production goals and address challenges.
- Collaborated with management to uphold safety standards and regulations.
- Maintained a positive work environment that promoted collaboration between team members.
Assistant Manager
Service Master
Sevierville
08.2016 - 04.2021
- Managed daily operations to ensure service excellence and customer satisfaction.
- Trained and mentored staff to improve service delivery and operational efficiency.
- Coordinated scheduling and staffing to meet business needs and client demands.
- Implemented quality control measures to maintain service standards across teams.
- Assisted in developing training materials for new hires and ongoing staff education.
- Resolved customer complaints promptly, ensuring positive experiences and retention.
- Monitored inventory levels and ordered supplies to support operational requirements.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
Equipment Operator
B & J Jabocs
Cincinnati
06.2004 - 08.2016
- Operated heavy machinery for various construction and landscaping projects.
- Conducted routine maintenance on equipment to ensure optimal performance.
- Collaborated with team members to coordinate daily operational tasks.
- Followed safety protocols while operating equipment on job sites.
- Maintained accurate logs of equipment usage and maintenance activities.
- Performed preventative maintenance on equipment, including greasing, oiling, servicing engines and changing filters.
- Steered forklifts, hand trucks, scissor lifts, and other equipment to move materials around work sites.
- Transported material from one location to another using dump trucks and other vehicles.
Education
Campbell County High School
Alexandria , KYSkills
- Quality control
- Process improvement
- Production scheduling
- Equipment maintenance
- Team leadership
- Time management
- Performance monitoring
- Technical support
- Daily workflow improvement
- Employee training
- Leadership
- Safety compliance
- Customer satisfaction
- Inventory management
Timeline
Team Leader
Carlex Glass America
09.2023 - 11.2025
Assistant Manager
Service Master
08.2016 - 04.2021
Equipment Operator
B & J Jabocs
06.2004 - 08.2016
Campbell County High School