Brandon Rowe
Garland,Texas
Summary
Aspiring cybersecurity professional actively seeking an internship in cybersecurity or Governance, Risk, and Compliance (GRC). Continuously expanding my knowledge and technical skills in various areas of cybersecurity, with a strong desire to gain hands-on experience and deepen my expertise in the field.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Fraud Analyst I
JPMorgan Chase
Plano, TX
06.2024 - Current
- Proactively analyze claim data to identify potential risks, and mitigate any avoidable financial loss.
- Determine who is responsible for specific disputes, depending on the policy and laws of the card carrier.
- Evaluate transactional patterns, and detect anomalies that indicate potential fraud, enabling the bank to take preventive action.
- Developed procedures for the prevention, detection, investigation, and reporting of fraudulent activities.
- Utilized specialized software tools designed for detecting patterns associated with fraudulent activity.
Debit Card Fraud Specialist
JPMorgan Chase
Plano, TX
06.2022 - 06.2024
- Identified opportunities for process improvements related to detection and prevention of debit card frauds.
- Handled escalated customer service concerns to preserve customer satisfaction and maintain long-term business relationships.
- Answered, screened and processed high volume of calls daily with call management system and web-based communications.
Education
Bachelors - Cybersecurity and Information Assurance
Western Governors University
08-2026
Associates Degree - Marketing
Tarrant County College
01.2019
Skills
- Data analysis
- Fraud detection
- Risk assessment
- Customer service
- Process improvement
- Regulatory compliance
Certification
- Google Cyber Security Certificate, Includes Linux, MySQL, and Python hands-on labs.
- Cyber Security Governance, Risk, and Compliance (GRC) Mastery
- Basic Understanding in, Cyber Security Risk Management, Cyber Security Audit, Asset Management, Identity and Access Management (IAM), Security Education and Awareness, Data Loss Protection (DLP), Incident Response, Third Party Risk Management.
- Qualys Vulnerability Management Foundation
- COMPTIA A+ Core1/Core2
- COMPTIA Network+
- COMPTIA Security+
Practical Projects
LetsDefend.IO SIEM tool lab introduction
Timeline
Fraud Analyst I
JPMorgan Chase
06.2024 - Current
Debit Card Fraud Specialist
JPMorgan Chase
06.2022 - 06.2024
Bachelors - Cybersecurity and Information Assurance
Western Governors University
Associates Degree - Marketing
Tarrant County College
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