Brandon Sanderock
Clinton,IN
Summary
Experienced sales professional with a successful history of driving sales and building client relationships. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Skilled in communication, negotiation, and problem-solving. Strong team player with a proactive approach and a dedication to achieving targets.
Overview
15
15
years of professional experience
Work History
Sales Team Leader
Joink
Terre Haute, Indiana
01.2024 - Current
- Assisted with hiring new sales personnel as needed.
- Recognized employee achievements and rewarded top performers.
- Developed strategies to improve customer experience.
- Established standards of excellence in customer service, product knowledge, and communication skills.
- Monitored daily sales activities and provided feedback to team members.
- Conducted regular meetings with team members to review goals and objectives.
- Collaborated with marketing department to develop promotional materials.
- Provided ongoing training and development opportunities for team members.
- Created incentives programs to motivate employees to reach their targets.
- Resolved customer complaints promptly and efficiently.
- Analyzed sales data and generated reports for management review.
- Kept team informed of changing policies through regular team meetings.
Residential Sales Representative
Joink
Terre Haute, Indiana
06.2022 - 01.2024
- Prepared monthly reports outlining progress towards goals and objectives.
- Attended sponsorship dinners on the companies behalf.
- Analyzed customer feedback to identify areas for improvement in product offerings.
- Identified potential buyers through cold calling, networking events, referrals.
- Monitored competitor activity in order to adjust sales tactics accordingly.
- Built relationships with customers by providing timely response to inquiries and requests.
- Maintained detailed records of customer interactions, sales activities and follow-up tasks.
- Participated in weekly meetings with management team to review performance metrics.
- Assisted colleagues in developing effective sales techniques that increased revenue.
Sales and Service Manager
Red Lobster
Terre Haute, IN
09.2021 - 06.2022
- Boosted team morale and overall sales volume by creating employee incentive sales contests.
- Tracked monthly sales to generate reports for business development planning.
- Mentored and directed employees by conducting one-on-one meetings with servers.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Maintained knowledge of company products and services to promptly resolve complaints and concerns.
- Organized shift assignments to meet expected coverage demands by factoring in typical loads and upcoming changes.
- Recruited and hired qualified candidates to fill open positions.
- Asked probing questions to determine service needs.
Server
Red Lobster
Terre Haute, IN
08.2012 - 09.2021
- Operated POS terminals to input orders, split bills and calculate totals.
- Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
- Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
- Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Give guest a custom dining experience to make them feel special.
Operator
Elanco
Clinton, IN
06.2019 - 04.2021
- Operated, maintained and performed repairs on bagging and granulation equipment.
- Compiled operational data into reports to help management spot trends and resolve problems.
- Identified machinery issues and repaired parts to keep equipment up and running.
- Created and maintained daily activity logs to track ongoing operational performance.
- Put completed products into packages and moved to staging locations.
- Cleaned and lubricated equipment on regular schedules to maintain life of machinery and achieve consistent operations.
- Received and processed written and verbal instructions, prints and work orders.
- Reviewed documentation and work order requirements.
- Practiced safe lockout-tagout procedures to prevent injury to personnel during maintenance procedures.
- Accomplished tasks according to schedule, assisting team members to meet deadlines.
- Worked with limited supervision.
Technician
Schearing Plough
Terre Haute, IN
07.2009 - 03.2011
- Inspected and tested livestock or poultry to identify parasites or illnesses.
- Performed physical examinations and record case history, weight, temperature and other vitals.
- Restrained and stabilized animals during examination and treatment to safeguard against accidental injuries.
- Observed animals and conducted examinations to identify signs of injury, illness or disease.
- Followed instructions regarding duties and assignments for facility and machinery maintenance.
- Removed snow from sidewalks, driveways, and parking areas.
Education
High School Diploma -
Riverton Parke Jr-Sr High School
Montezuma, IN2008
Marketing
Indiana State University
Terre Haute, INSkills
- Product and service knowledge
- Customer retention abilities
- Customer needs assessment
- Effective customer upselling
- Relationship management
- Work ethic
- Analytical
- Dependable
- Account Management
- Competitor Analysis
Affiliations
- Flip Inaugural President
- Clinton Labs Core Team
- Elanco Young Professionals
- Multicultural Summit attendee
Timeline
Sales Team Leader
Joink
01.2024 - Current
Residential Sales Representative
Joink
06.2022 - 01.2024
Sales and Service Manager
Red Lobster
09.2021 - 06.2022
Operator
Elanco
06.2019 - 04.2021
Server
Red Lobster
08.2012 - 09.2021
Technician
Schearing Plough
07.2009 - 03.2011
High School Diploma -
Riverton Parke Jr-Sr High School
Marketing
Indiana State University
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