Hardworking employee enthusiastic about learning Tech field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
2
2
Certifications
Work History
Sales Representative
Verizon
12.2023 - Current
Assist customers with account related issues
Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Streamlined sales processes by identifying inefficiencies and implementing improvements for enhanced productivity.
Leveraged data-driven insights from market research to inform decision-making during client presentations.
Utilized CRM software to manage client information, track leads, and monitor sales progress efficiently.
Boosted internal collaboration within the sales team by sharing best practices and offering mentorship when needed.
Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
Cook/Data analytics
Americana LLC (Small Business)
12.2022 - 12.2023
Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
Streamlined kitchen operations with effective communication and collaboration among team members.
Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Prepared meals efficiently under time constraints for timely service during peak hours.
Analyze data from daily sales
Presented findings from complex analyses through clear visualizations using tools such as Tableau or Power BI, effectively communicating results to non-technical audiences.
Contributed to the development of predictive models, enabling proactive identification of business trends and opportunities.
Acted as a liaison between data analytics teams and business stakeholders, bridging the gap in understanding and communication to ensure successful project outcomes.
Assisted in the creation of visually compelling dashboards, providing valuable insights for stakeholders to make informed decisions.
Lead Line Cook
Crux Fermentation Project
05.2019 - 10.2022
Train new employees
Increased customer satisfaction rates by promptly addressing concerns and providing solutions to any issues that arose during service.
Developed strong teamwork skills by collaborating with other line cooks to maintain a smooth workflow during busy shifts.
Maintained high-quality food standards by ensuring consistent execution of recipes and presentation techniques.
Contributed to the development of daily specials based on available ingredients, resulting in increased revenue from sales.
Cultivated a positive working atmosphere among kitchen staff, fostering camaraderie and a strong sense of teamwork.
Optimized inventory management by conducting regular audits of stock levels and submitting accurate orders for necessary supplies.
Implemented effective time-management strategies while prioritizing multiple tasks simultaneously without sacrificing quality or consistency of food items prepared.
Food Prep Lead
Walt Disney Parks and Resorts
10.2014 - 05.2019
Prepare food for Order and Dinner Cooks
Maintained a safe working environment by following food safety guidelines and proper equipment usage.
Developed excellent knife skills for efficient food preparation while upholding safety standards within the kitchen environment.
Participated in continuous learning opportunities to stay current on industry trends and enhance professional skill set as a Food Prep Cook.
Supported culinary team by assisting with daily prep tasks such as chopping vegetables, marinating meats, or preparing sauces from scratch when needed.
Demonstrated versatility in handling various types of cuisines, adapting easily to changing menus and dietary requirements.
Contributed to positive team morale with strong communication skills and a collaborative attitude during busy shifts.
Education
Associate of Arts - Business Management / Graphic Design
Fullerton College
Fullerton, CA
05.2017 - 05.2018
Graphic Design
College of the Sequoias
Visalia, CA
08.2011 - 05.2013
Skills
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Certification
ServSafe
Interests
Home Automation
DIY Building
Gaming
Hiking
Timeline
Sales Representative
Verizon
12.2023 - Current
Cook/Data analytics
Americana LLC (Small Business)
12.2022 - 12.2023
Lead Line Cook
Crux Fermentation Project
05.2019 - 10.2022
Associate of Arts - Business Management / Graphic Design