Brandon Seo
Urbandale
Summary
Possesses strong communication and customer satisfaction skills. These skills are applicable to face-to-face, phone call, and email interactions. Data processing and decision making skills have been develop through trading financial markets. Organizational and time-management were used intensively during delivery services and kitchen operations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Index Futures Trader
Topstep Trader
12.2023 - Current
- Trade index futures through Topstep's proprietary trading firm
- Analyze markets to make trading decisions
- Execute trades while managing risk
Construction and Roofing Lead
Choice One Construction
05.2022 - 12.2023
- Door-to-door lead generator
- Greet customers and communicate the impact of storm damage
- Schedule consultations for project manager
Delivery Driver
DoorDash/Amazon Flex/Instacart
05.2020 - 07.2023
- Pick up items and deliver to customers in an efficient manner
- Multi-task through communicating, shopping, packing, and delivering orders
- Focus on customer satisfaction
Physical Therapy Technician
Thielen Student Health Center
08.2021 - 05.2022
- Company Overview: Iowa State University
- Provide technical assistance to physical therapists
- Communicate and deliver assistance with rehabilitation to several clients simultaneously
- Maintain a clean and orderly environment
- Schedule appointments
- Log rehabilitation progress
Peer Mentor
GEAR UP Iowa
11.2020 - 05.2021
- Company Overview: Iowa State University
- Mentor first year GEAR UP Iowa scholars, communicate with other peer mentors to organize and carry out program events, work as a team to provide resources and a sense of community to GEAR UP scholars
- Iowa State University
Line Cook
Wellman's Pub and Rooftop, Draught House, and Blu Toro
05.2018 - 08.2018
- Prep, cook, clean, and perform miscellaneous duties related to kitchen operations
- Process and fulfill multiple orders while communicating with team members
Food Runner
Wellman's Pub and Rooftop
03.2016 - 08.2018
- Greet guests, polish silverware, stock stations, prepare plates, and portion dressings
- Ensure customer satisfaction with every interaction
Education
Waukee High School
Bachelor of Science - Kinesiology
Iowa State University
Ames, IA05-2022
High School Diploma -
Waukee High School
Waukee, IA05-2018
Skills
- Customer service
- Effective communication
- Active listening
- Organizational skills
- Problem-solving abilities
- Time management
- Teamwork and collaboration
- Equity index futures
- Decision-making
- Documentation
Accomplishments
- ISU Boxing Club Vice President
- ISU Boxing Club Secretary
- Maple residence hall Vice President for Cranor floor
- Magna Cum Laude, Iowa State University
- Dean's List, Iowa State University
- Multicultural Vision Program Scholar
- Hixson Opportunity Award Scholar
- Des Moines Area Community College Presidential Scholar Recipient
- Waukee High School Academic Award Recipient
Certification
- ServSafe Food Handler's Certification
- HIPPA Trained
- Certified Vision Screener, Prevent Blindness Iowa
- Certified Diabetes Busters Associate, American Diabetes Association
Timeline
Index Futures Trader
Topstep Trader
12.2023 - Current
Construction and Roofing Lead
Choice One Construction
05.2022 - 12.2023
Physical Therapy Technician
Thielen Student Health Center
08.2021 - 05.2022
Peer Mentor
GEAR UP Iowa
11.2020 - 05.2021
Delivery Driver
DoorDash/Amazon Flex/Instacart
05.2020 - 07.2023
Line Cook
Wellman's Pub and Rooftop, Draught House, and Blu Toro
05.2018 - 08.2018
Food Runner
Wellman's Pub and Rooftop
03.2016 - 08.2018
Waukee High School
Bachelor of Science - Kinesiology
Iowa State University
High School Diploma -
Waukee High School