Summary
Overview
Work History
Education
Skills
Timeline
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Brandon Silva

San Dimas,CA

Summary

Accomplished Payment Posting Specialist with a proven track record at Elevance Health/Caremore, showcasing expertise in banking procedures and exceptional problem-solving abilities. Renowned for enhancing payment processing accuracy and efficiency, and for training teams to excel in fast-paced environments. Demonstrates a commitment to excellence and a keen attention to detail in all endeavors.

Overview

12
12
years of professional experience

Work History

Payment Posting Specialist

Elevance Health/Caremore
Cerritos, CA
05.2023 - Current
  • Processed electronic payments from insurance companies, patients and other sources.
  • Collected, posted and managed patient account payments.
  • Trained new team members on company policies and accounting systems to keep team operations productive and efficient.
  • Assisted accounting staff with month-end closing processes.
  • Generated daily, weekly, monthly reports on payment activity.
  • Researched and resolved payment posting discrepancies.
  • Performed monthly reconciliations of cash receipts against bank statements.
  • Ensured accurate data entry into the accounting system for payment postings.
  • Reviewed and processed credit card transactions in a timely manner.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Worked with cross-functional teams to achieve goals.
  • Verified patient demographic information for accuracy prior to payment posting.
  • Processed incoming payments, including cash, checks, and credit cards.
  • Performed general office duties such as filing, photocopying, faxing, mailing.
  • Maintained filing systems, both electronic and physical, for easy document retrieval.
  • Utilized office equipment such as printers, copiers, and fax machines efficiently.

Front End Courtesy Clerk

Mark Christopher Chevrolet
Ontario, CA
07.2022 - 04.2023
  • Ensured all drivers had valid licenses, completed required training, and adhered to safety standards.
  • Performed data entry and recordkeeping tasks to track company correspondence and updates.
  • Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
  • Entered data into computer systems accurately and efficiently.
  • Scheduled meetings and coordinated materials to be distributed to attendees.
  • Greeted visitors in a friendly and professional manner while directing them appropriately.
  • Utilized computer software programs to create reports, labels, forms.
  • Communicated with customers and employees to answer questions or explain information.
  • Coordinated travel arrangements and accommodations for staff members.
  • Assisted customers with inquiries and complaints in a professional manner.
  • Developed organizational filing systems for confidential customer records and reports.

Charge Entry Specialist

Elevance Health/Caremore
Cerritos, CA
12.2012 - 10.2021
  • Entered procedure codes, diagnosis codes and patient information into billing software to facilitate invoicing and account management.
  • Interacted with other departments such as billing and accounts receivable to resolve issues related to charge entry process.
  • Processed rebills within established time frames according to payer regulations.
  • Reconciled codes against services rendered.
  • Assisted with training new employees on charge entry processes.
  • Input statement information, reconciled accounts and resolved discrepancies.
  • Submitted claims to insurance companies.
  • Checked claims coding for accuracy with ICD-10 standards.
  • Collected, posted and managed patient account payments.
  • Verified insurance eligibility for services provided.
  • Sorted and distributed incoming mail to appropriate departments and personnel.
  • Performed daily deposits in accordance with bank policies and procedures.
  • Assisted with month end closing activities related to cash application.
  • Assisted in preparing daily bank deposits of all incoming payments.

Education

High School Diploma -

Charter Oak High School
Covina, CA
06-1998

Skills

  • Banking procedures
  • Numeric keypad mastery
  • Data entry proficiency
  • Accuracy and speed
  • Cash handling experience
  • Payment posting
  • Business operations support
  • Month-end closing procedures
  • Problem-solving
  • Decision-making
  • Billing best practices
  • Cash posting
  • Customer service
  • Attention to detail
  • HIPAA compliance
  • Insurance coding (ICD-9 and CPT)

Timeline

Payment Posting Specialist

Elevance Health/Caremore
05.2023 - Current

Front End Courtesy Clerk

Mark Christopher Chevrolet
07.2022 - 04.2023

Charge Entry Specialist

Elevance Health/Caremore
12.2012 - 10.2021

High School Diploma -

Charter Oak High School

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Brandon Silva