Brandon Smith
Lockport,NY
Summary
A resourceful business manager & sales professional with recorded success in finance, technology sales and customer service. A versatile, creative problem solver and customer advocate with demonstrated abilities in resolving conflicts, increasing profitability, and improving productivity. Highly effective at working with clients of all levels and backgrounds. Friendly and personable with adaptable approach.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Senior Financial Consultant
Strategic Financial Solutions
01.2022 - 01.2024
- Developed customized presentations to educate clients about complex financial concepts and strategies.
- Maintained strong pipeline of incoming leads with networking, cold calling and referrals.
- Utilized advanced software tools to analyze data and generate detailed reports for client review.
- Guided clients toward profitable and secure financial decisions with persuasion and knowledge of available products.
- Exceeded sales objectives to capture new leads and customers.
Branch Manager & Sales Manager
Wireless Zone
01.2013 - 01.2021
- Successfully performs against department scorecard metrics including company wide Profit, Volume, Quality Assurance, Consistency, and Customer Advocacy
- Successfully leverage existing customer spend and up-selling new products, restructuring pricing strategy to include bundled service/product offerings
- Responsible for interpreting and matching customers with the best available products & services to meet needs
- Successful in identifying new opportunities that increase revenue/margin for the company, as well as, delivered cost savings to customers
- Subject matter expert of product features and service capabilities of all company wide products
Sales Consultant & Market Trainer
Cellular Sales Of Knoxville Inc.
02.2011 - 04.2013
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Responsible for training in all aspects of cellular sales
- Promoted to store manager within 1 month of hire
Education
B.A. - Criminal Justice
Niagara University
Lewiston, NYCriminal Justice studies -
Niagara County Community College
Sanborn, NYRegents Diploma -
Lockport Senior High School
Lockport, NYSkills
- Management Skills
- Excellent in managing time-sensitive projects
- Exceptionally organized
- Confident and focused while working independently
- Excellent interpersonal skills
- Solid verbal and written communication skills
- Team Player & Professional
- Team Leadership
- Sales follow-up
- Conflict resolution
- Public speaking
- Salesforce
- Microsoft Excel
- Critical Thinking
- Cash Flow Management
- Data Analytics
- Financial software
Certification
- SFS Diamond Sales Member
- Nationwide Wireless Zone New Activations Record
- Level 1 Pro Tools Sound Engineer Certificate
- Winner of 4 MAAC Championship Medals
Timeline
Senior Financial Consultant
Strategic Financial Solutions
01.2022 - 01.2024
Branch Manager & Sales Manager
Wireless Zone
01.2013 - 01.2021
Sales Consultant & Market Trainer
Cellular Sales Of Knoxville Inc.
02.2011 - 04.2013
B.A. - Criminal Justice
Niagara University
Criminal Justice studies -
Niagara County Community College
Regents Diploma -
Lockport Senior High School
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