Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Brandon Smith

Fort Worth,TX

Summary

Dynamic professional with extensive experience in customer service and support, complemented by a recent degree in Pre-Law and Business Administration. Proven leadership skills demonstrated through effective team management and a commitment to excellence, consistently achieving high service standards. Expertise in legal analysis, communication, and conflict resolution, with a track record of enhancing team performance through proactive problem-solving aligned with business objectives. Eager to leverage strong organizational skills and a foundational understanding of legal procedures in a dynamic environment, while continuously developing research and administrative capabilities in a desired position role.

Overview

3
3
years of professional experience

Work History

Service Assistant

Reata
06.2022 - 03.2025
  • Contributing to efficient and professional atmosphere within department.
  • Resolved client inquiries and issues, maintaining a high level of professionalism and courtesy.
  • Utilized strong multitasking abilities to in response to challenges faced during daily operations.
  • Enhanced overall customer experience with prompt attention to detail and diligent follow-up on pending tasks.
  • Contributed to a positive team environment by working cooperatively with fellow server assistants and other restaurant staff members.

Shift Lead

Shake Shack
10.2021 - 05.2022
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Trained new employees on company policies, procedures, and best practices for optimal performance.
  • Maintained employee productivity and focused efforts on tasks to fulfill business and customer needs.
  • Delegated daily tasks and responsibilities.
  • Mitigated customer issues and grievances, offering strategic solutions to uphold customer satisfaction.
  • Increased shift productivity by setting clear expectations and providing consistent guidance on job responsibilities.

Education

Bachelor of Science - Law (Pre-Law), Business Administration

Texas Wesleyan University
Fort Worth, TX
12.2024

Associate of Arts -

Tarrant County College
05-2022

High School Diploma -

TCC Collegiate H.S.
05-2022

Skills

  • Microsoft Excel
  • Meticulous attention to detail
  • Administrative support
  • Technical document drafting
  • Legal document drafting
  • Office administration support
  • Calendar management
  • File and records management
  • Records management
  • Document filing
  • Data analysis
  • Legal research and analysis

Accomplishments

  • Achieved Microsoft Excel certificate
  • Completed Capstone legal internship

Timeline

Service Assistant

Reata
06.2022 - 03.2025

Shift Lead

Shake Shack
10.2021 - 05.2022

Associate of Arts -

Tarrant County College

High School Diploma -

TCC Collegiate H.S.

Bachelor of Science - Law (Pre-Law), Business Administration

Texas Wesleyan University

Similar Profiles

CREATE PROFILE