Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Brandon Stover

East Grand Rapids

Summary

Terrain Park Manager with a proven track record at Cannonsburg Ski Area, enhancing visitor satisfaction through innovative features and events. Skilled in heavy equipment operation and customer service, I effectively trained staff and resolved concerns, fostering loyalty and safety compliance. Committed to excellence and adaptability in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Terrain Park Manager

Cannonsburg Ski Area
12.2019 - 04.2025
  • Created and maintained three terrain parks during winter, optimizing rail yard operations in summer.
  • Enhanced visitor satisfaction by introducing new features and events for diverse interests.
  • Installed and removed fencing and signage at park entrances for groomer access.
  • Trained and guided 15 employees to improve overall staff performance.
  • Acquired four years of experience operating Skytrack and forklift equipment.
  • Inspected equipment and facilities to identify safety hazards and ensure compliance.
  • Utilized various tools to fabricate rails meeting regulatory standards.
  • Resolved customer concerns, restoring loyalty through my communication skills.
  • Managed the Terrain Parks Instagram @cannonsburgparks

Delivery Driver Helper

UPS
10.2024 - 12.2024
  • Enhanced delivery efficiency by assisting drivers in organizing packages.
  • Lifted and carried packages weighing up to 80 pounds.
  • Maintained a safe work environment by adhering to safety protocols during loading and unloading tasks.
  • Assisted driver with product or package deliveries to residential and commercial locations.
  • Used hand trucks and dollies to safely transport heavy and cumbersome packages.
  • Demonstrated professional conduct at all times when interacting with customers during pickups or dropoffs.


Sandwich Maker

Blimpie
04.2020 - 10.2024
  • Kept workstations well-organized and sanitized throughout shifts, promoting cleanliness and reducing cross-contamination risks.
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
  • Supported fellow employees through effective communication and teamwork during busy periods or staff shortages.
  • Collaborated with team members to optimize workflow, resulting in better overall performance during peak hours.
  • Executed sandwich artistry duties with very low occurrence of errors.
  • Provided exceptional customer service by addressing inquiries, resolving issues, and building rapport with patrons.

Wake Park Employee

Action Watersports
06.2024 - 09.2024
  • Fostered welcoming atmosphere for park visitors by sharing knowledge of history, amenities, and events.
  • Conducted regular inspections to maintain park cleanliness and safety.
  • Operated wakepark's cable system with zero errors.
  • Instructed children and adults in wakeboarding, kneeboarding, and water skiing, ensuring high customer satisfaction.
  • Sanitized and prepared rental helmets and life jackets for use.
  • Issued tickets and processed payments for services rendered.

Education

High School Diploma -

East Grand Rapids High School
East Grand Rapids MI
06-2022

Skills

  • Heavy equipment operation
  • Facility maintenance
  • Customer service
  • Problem solving
  • Adaptability
  • Work ethic
  • Wood and metal cutting
  • Decision-making

Interests

  • I have a passion for Freestyle Skiing
  • Wakeboarding
  • Outdoors

Timeline

Delivery Driver Helper

UPS
10.2024 - 12.2024

Wake Park Employee

Action Watersports
06.2024 - 09.2024

Sandwich Maker

Blimpie
04.2020 - 10.2024

Terrain Park Manager

Cannonsburg Ski Area
12.2019 - 04.2025

High School Diploma -

East Grand Rapids High School
Brandon Stover