Brandon Swinson
Atlanta
Summary
Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results.
Overview
7
7
years of professional experience
Work History
Operations Supervisor
American Eagle Outfitters, Inc
10.2023 - Current
- Supervised daily operations with 6 floor leads and 80-100 direct associates to ensure efficient workflow and compliance with safety standards.
- Developed strong operational knowledge to effectively recommend solutions tailored to continuous improvement across the facility.
- Monitored performance metrics to identify trends and implement corrective actions as needed.
- Daily timekeeping to ensure employee timecards are accurate & paid out on time.
- increased auto-bagger rate 100 more units hourly by enforcing new quality practice through collaborative task studies.
- Coordinated cross-functional initiatives aimed at improving overall supply chain efficiency from procurement to final delivery of goods.
- Implemented comprehensive contingency plans to maintain smooth operations during peak periods or unexpected disruptions.
- Conducted regular audits of distribution processes to identify areas for improvement and ensure compliance with internal standards and external regulations.
- Established performance metrics for staff evaluation, promoting a results-oriented culture within the team.
- Provided exceptional leadership to the team by setting clear expectations, fostering open communication, and encouraging professional development opportunities.
- Ensured accurate record-keeping practices throughout all aspects of distribution operations, enabling data-driven decision-making processes.
- Improved inventory accuracy and order cancellations through strict process implementation streamlining these expectations through my floor leads.
- Strategic peak planning to anticipate volume forecast processing the most volume out of all distribution centers in our network.
Operations Supervisor
Matheson Flight Extenders (ATL STC)
02.2019 - 10.2023
- Boosted employee morale and engagement through development of comprehensive rewards and recognition program.
- Trained and mentored team members on best practices for efficient warehouse procedures.
- Implemented process improvements that reduced operational delays and enhanced service quality.
- Coordinated logistics activities, streamlining transportation schedules for improved delivery times.
- Fostered a collaborative team environment, promoting communication between departments for seamless operations.
- Trained new employees on company policies, procedures, and best practices in distribution operations, ensuring seamless integration into the workforce.
- Analyzed performance metrics to identify areas for operational efficiency gains and cost reduction.
- Oversaw daily distribution operations of 300+ direct associates ensuring timely order fulfillment and adherence to safety protocols.
- 3 direct associates flourish under my leadership leading to promotional opportunities within the company.
Education
Bachelor's of Science - Accounting, Business Administration
Georgia State University
Atlanta, GASkills
- Public Speaking
- Statistical Analysis
- Mathematics
- Adaptability
- Drug Testing
- Creative Problem Solving
- Leadership Development
- Attention to Detail
- Strategic
- Multi-tasking
- Microsoft Excel, word, outlook
- Conflict Resolution
- Third Party Logistics (3PL)
- Distribution Center Operations
- Key Performance Indicators
- Organized
- Process Improvement
- Team Building
- Willingness to Learn
- Critical Thinking
- Data & Report Entry
- Written & Oral Communication
- Warehouse Management Systems
- Time Management
- Customer Relationship Management (CRM)
- Labor Management
- Continuous Improvement
- Accounting
- Supply Chain Operations
- Employee Coaching & Evaluations
- Effective Interpersonal Communication
- Service Level Agreement
- Operations management
- Safety oversight
- Workflow optimization
- Compliance management
- Cycle counting
- Delegation
- Project management
- Human resources
- Incident reporting
- Cost control
- Process optimization
- Productivity management
- Data entry
Timeline
Operations Supervisor
American Eagle Outfitters, Inc
10.2023 - Current
Operations Supervisor
Matheson Flight Extenders (ATL STC)
02.2019 - 10.2023
Bachelor's of Science - Accounting, Business Administration
Georgia State University