Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Rubait Islam

Dover,DE

Overview

7
7
years of professional experience
1
1
Certification

Work History

Operations Supervisor

Kraft Heinz
08.2023 - Current
  • In my role as an operations supervisor, I oversee the daily activities of a team consisting of one crew leader and nineteen machine operators, with each member assigned specific machinery responsibilities across two distinct departments: stovetop and bakery.
  • A critical aspect of my day-to-day operations involves monitoring various performance metrics to ensure operational efficiency. Among these metrics, overall equipment effectiveness (OEE) holds particular significance as it provides insights into our productivity, specifically measuring the number of cases processed per hour.
  • Additionally, I am responsible for managing workforce attendance through the Kronos system, ensuring that all team members clock in and out accurately and promptly. Furthermore, I oversee payroll submission at the end of each week, maintaining meticulous records to support payroll processing.
  • Collaborating closely with the quality assurance team, I actively address any quality issues that may arise during production. Specifically, I liaise with quality control to promptly address instances of metal detection kick-offs at each production line. This proactive approach ensures that quality personnel are promptly informed, enabling swift decision-making regarding product holding or other necessary actions to maintain product integrity.

Production Supervisor

HelloFresh
04.2021 - 04.2023
  • Implemented operational excellence by coordinating large-scale production runs and ensuring streamlined processes and meticulous quality control. Exhibited exceptional team-building and led diverse groups to consistently surpass production goals with a success rate of 90% or higher.
  • Provided hands-on coaching and guidance to over 50 production line workers, resulting in a remarkable 15% improvement in performance and a significant 20% boost in productivity levels.
  • Enforce safety, GMP, and SQF policies/procedures
  • Successfully reduced quality errors from 5% to 2% through coaching and enhanced quality assurance measures
  • Maintained a perfect record of zero accidents and injuries
  • Exceeded the minimum target of 200 boxes pushed per hour, averaging 257 boxes pushed per hour during shifts.

Survey Management

HD Water Services
01.2021 - 03.2021
  • Proficiently managed the administration of surveys, effectively collecting valuable user data to inform strategic decision-making.
  • Effectively utilized advanced data analysis techniques to analyze survey data from over 500 participants, identifying key areas for improvement and successfully driving enhancements in customer satisfaction by 25%.

Sales Associate

JCPenney
06.2018 - 02.2019
  • Effectively managed store register operations, actively assisted in recovery efforts, and consistently prioritized client satisfaction to drive positive customer experiences.
  • Consistently uphold a clean and organized sales floor environment through meticulous maintenance, including restocking merchandise and competently arranging eye-catching displays. Resourcefully restock merchandise in a timely manner, ensuring optimal inventory levels by restocking an average of 50 items per hour, and proficiently create visually appealing displays that capture customer interest, resulting in a 15% increase in sales.

Assistant Chef & Cashier

Nathan's Famous
01.2017 - 01.2018
  • Proficiently prepared a variety of cuisines for customers while efficiently organizing and processing client orders through the registry system.
  • Effectively collaborate with fellow team members, fostering an environment of teamwork and cohesion to optimize workflow efficiency and deliver prompt and exceptional service to valued guests.

Education

Associate Degree - Information Technology Tele

Iowa Central Community College
Fort Dodge, IA
01.2023

Skills

  • PowerPoint
  • Leadership
  • Versatile
  • Collaboration
  • Public Speaking
  • Microsoft 365
  • Safety Rules Enforcement
  • Quality Control Guidelines
  • Assembly and Production
  • Progress Monitoring
  • Kronos
  • Sap

Certification

Lean Six Sigma Yellow Belt (04/2023)

Implementation of HACCP Food Safety System in the Food Processing Industry (03/2023)

Google IT Support Professional Certificate (2022/10)

CompTIA A+ Certificate (04/2022)

Technical Support Fundamentals (05/2022)

Introduction to Cybersecurity Tools & Cyber Attacks (06/2022)

Cybersecurity Roles, Processes & Operating System Security professional title (06/2022)

Additional Information

  • Hofstra University Cybersecurity Bootcamp: 07/2021
  • Alibaba & Shopify Drop shipping Supplier: 01/2015

Timeline

Operations Supervisor

Kraft Heinz
08.2023 - Current

Production Supervisor

HelloFresh
04.2021 - 04.2023

Survey Management

HD Water Services
01.2021 - 03.2021

Sales Associate

JCPenney
06.2018 - 02.2019

Assistant Chef & Cashier

Nathan's Famous
01.2017 - 01.2018

Associate Degree - Information Technology Tele

Iowa Central Community College

Lean Six Sigma Yellow Belt (04/2023)

Implementation of HACCP Food Safety System in the Food Processing Industry (03/2023)

Google IT Support Professional Certificate (2022/10)

CompTIA A+ Certificate (04/2022)

Technical Support Fundamentals (05/2022)

Introduction to Cybersecurity Tools & Cyber Attacks (06/2022)

Cybersecurity Roles, Processes & Operating System Security professional title (06/2022)

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Rubait Islam