Brandon Taylor
Shamokin,PA
Summary
Dynamic restaurant professional with a strong work ethic and expertise in grill mastery, recognized at James' Pizza for enhancing customer satisfaction through high-quality meals. Voted best wings in the area by the News-Item three consecutive years. Proven ability to manage inventory effectively, reduce waste, and foster teamwork, ensuring a seamless dining experience while maintaining exceptional food safety standards. Prior to my current position at James', I have worked in various other restaurants in the local area, which has assisted me in growing a local following via my time at Heritage and Brewsers.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Main Grill Cook
James' Pizza
Shamokin, PA
07.2023 - Current
- Adhered to recipes and standards in the preparation and cooking of menu items.
- Kept grill station and surrounding area clean and organized.
- Contributed to inventory management by monitoring supply levels.
- Followed food safety guidelines to ensure quality and prevent contamination
- Managed inventory and maintained optimal stock levels, minimizing food waste and reducing costs.
- Received recognition for exceptional culinary skill, contributing to the restaurant''s positive reputation within the community.
- Enhanced customer satisfaction by delivering high-quality, flavorful meals in a timely manner.
- Established strong relationships with local vendors, securing fresh ingredients at competitive prices while supporting local businesses.
- Knowledgeable of budgeting, kitchen expenditures and food control practices to minimize daily overall food waste.
Checkout Supervisor
Boyer's Food Market
Mount Carmel, PA
02.2023 - 06.2023
- Adhered to recipes and standards in the preparation and cooking of menu items.
- Kept grill station and surrounding area clean and organized.
- Assisted in inventory management by tracking supplies and notifying staff when low
- Followed food safety guidelines to ensure quality and prevent contamination
- Managed inventory and maintained optimal stock levels, minimizing food waste and reducing costs.
- Received recognition for exceptional culinary skill, contributing to the restaurant''s positive reputation within the community.
- Enhanced customer satisfaction by delivering high-quality, flavorful meals in a timely manner.
- Established strong relationships with local vendors, securing fresh ingredients at competitive prices while supporting local businesses.
- Knowledgeable of budgeting, kitchen expenditures and food control practices to minimize daily overall food waste.
- Supervised checkout operations to ensure efficient customer service and transaction processing.
- Resolved customer inquiries and complaints promptly to enhance overall shopping experience.
- Coordinated daily workflows among cashiers to optimize operational efficiency.
- Conducted regular audits of cash registers to maintain accuracy in financial transactions.
- Resolved customer complaints professionally, turning negative experiences into positive ones whenever possible.
Bartender and Server
Brewsers Sports Grille
Coal Township, PA
11.2022 - 05.2023
- Assisted with menu knowledge, enhancing guest experience and satisfaction.
- Processed customer orders accurately, ensuring timely delivery of meals.
- Maintained cleanliness and organization of dining area for safety compliance.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Front of House Manager
Heritage Restaurant
Shamokin, PA
01.2019 - 05.2022
- Trained new staff on checkout procedures and customer interaction techniques.
- Monitored inventory levels at checkout stations, ensuring product availability and organization.
- Implemented process improvements that reduced wait times during peak hours.
- Developed training materials for ongoing staff education on checkout systems and policies.
- Supervised daily front of house operations to ensure optimal guest experience.
- Trained and mentored staff on customer service best practices and operational procedures.
- Implemented inventory management processes to maintain stock levels and reduce waste.
- Coordinated reservations and seating arrangements to maximize dining capacity and flow.
- Led regular team meetings to discuss service standards, address concerns, and recognize achievements.
- Partnered with back-of-house management in order to maintain seamless communication between teams, ensuring a smooth dining experience for guests.
- Resolved guests complaints while maintaining positive customer environment.
- Developed strong relationships with guests, addressing complaints promptly and ensuring a positive dining experience.
- Trained new hires on company policies, procedure, s as well as proper food handling techniques which resulted in reduced turnover rates.
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
- Performed cash handling activities and secured nightly bank deposits.
Pizza Maker
Cesaris Pizza
Elysburg, PA
05.2011 - 08.2013
- Crafted pizzas using traditional recipes and fresh ingredients to maintain quality standards.
- Operated pizza ovens and kitchen equipment efficiently to ensure timely food preparation.
- Maintained cleanliness and organization of work station in compliance with health regulations.
Education
Bachelor of Arts - English Literature
Hartwick College
Oneonta, NY12.2018
Skills
- Kitchen organization
- Knife skills
- Cooking techniques
- Grill mastery
- Ingredient knowledge
- Order accuracy
- Meat preparation
- Portion control
- Plating techniques
- Sauce creation
- Strong work ethic
- Teamwork and collaboration
- Team player
- Flexible schedule
- Concise time-management
- Food storage
- Interpersonal relationships
Accomplishments
Received Multiple Commendations from Boyers for customer service and proficiency.
Voted best mixed drinks while at Heritage 1st place during my third year and 2nd during my second year via News Item Readers Voice Awards.
Voted Best Wings while at James' Pizza three years consecutively via News Item Readers Voice Awards.
Certification
Serv-Safe Certification.
RAMP Certification (Needs renewed).
Timeline
Main Grill Cook
James' Pizza
07.2023 - Current
Checkout Supervisor
Boyer's Food Market
02.2023 - 06.2023
Bartender and Server
Brewsers Sports Grille
11.2022 - 05.2023
Front of House Manager
Heritage Restaurant
01.2019 - 05.2022
Pizza Maker
Cesaris Pizza
05.2011 - 08.2013
Bachelor of Arts - English Literature
Hartwick College