Brandon Theriault
Eagle,ID
Summary
- Organized, dependable and successful at managing multiple priorities with a positive attitude.
- Willingness to take on added responsibilities to meet all goals.
- Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers.
Overview
16
16
years of professional experience
Work History
Associate of Search, Sales and Networking
Hooray Agency
01.2008 - Current
- Review and optimize client sites to improve keyword targeting URL strategies, website architecture and content.
- Utilize search engine optimization and emphasize importance of link building.
- Maintained relationships with customers to maximize sales opportunities.
Front Office Coordinator
Meridian Advanced Psychiatry
10.2022 - 10.2023
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Collect patient and client documents and information upon referral.
- Created and updated records and files to maintain document compliance.
- Aided colleagues, managers, and customers through regular communication and assistance.
- Welcomed patrons and immediately offered assistance by asking open-ended questions.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Front Desk Office Manager
A New Beginning Counseling Center
04.2022 - 10.2022
- Oversaw numerous appointment scheduling and itinerary coordination for both patients and personnel.
- Performed billing, collections and reporting functions.
- Assisted patients with various needs.
- Managed over 50 phone calls while multitasking other demands.
Correctional Officer
Snake River Correctional Institution
01.2018 - 10.2020
- Promoted public safety by holding offenders accountable for their actions and by reducing risks of future criminal behavior.
- Prepared, processed and maintained forms, reports, logs, records and activity journals.
- Led intake and processing of inmates by handling paperwork, searches, interviews and fingerprinting.
- Interviewed inmates to obtain information and assess needs
Police Officer
Rialto
03.2014 - 07.2016
- Investigated and reported crimes, accidents, offenses and damage to property.
- Answered emergency calls for help from citizens and business owners.
- Conducted interviews with witnesses, victims and suspects in high stress situations.
- Apprehended offenders and conducted interviews and interrogations.
- Responded to emergency calls to provide assistance to citizens in need.
- Provided testimony in court proceedings.
Education
Associate of Applied Science - Administration of Justice
Saddleback, Moreno Valley & Santa Ana College
Mission Viejo, CA02.2014
Level 1 Peace Officer Standards And Training -
Riverside County Sheriff’s Academy
Riverside, CA7.2013
Level 2 Peace Officer Standards And Training -
Riverside County Sheriff's Academy
Riverside, CA02.2013
Level 3 Peace Officer Standards And Training -
Orange County Sheriff’s Academy
Santa Ana, CA11.2012
High School Diploma -
Capistrano High School
06.2004
Skills
- Friendly and Relatable
- Adaptable and Resilient
- Research and Analysis
- Customer Care
- Calm and Professional Under Pressure
- Issue and Complaint Resolution
Timeline
Front Office Coordinator
Meridian Advanced Psychiatry
10.2022 - 10.2023
Front Desk Office Manager
A New Beginning Counseling Center
04.2022 - 10.2022
Correctional Officer
Snake River Correctional Institution
01.2018 - 10.2020
Police Officer
Rialto
03.2014 - 07.2016
Associate of Search, Sales and Networking
Hooray Agency
01.2008 - Current
Associate of Applied Science - Administration of Justice
Saddleback, Moreno Valley & Santa Ana College
Level 1 Peace Officer Standards And Training -
Riverside County Sheriff’s Academy
Level 2 Peace Officer Standards And Training -
Riverside County Sheriff's Academy
Level 3 Peace Officer Standards And Training -
Orange County Sheriff’s Academy
High School Diploma -
Capistrano High School