Brandon Tollie
Pocatello,ID
Summary
Dynamic Team Lead with a proven track record at Amy's Kitchen, enhancing productivity through process improvements and effective mentorship. Skilled in warehouse safety and customer service, I foster collaboration and optimize resource allocation, achieving high-quality standards and increased customer satisfaction. A reliable team player dedicated to excellence in every project.
Overview
14
14
years of professional experience
Work History
Team Lead
Amys Kitchen
Pocatello, ID
10.2025 - Current
- Supervised daily operations to enhance team productivity and maintain quality standards.
- Implemented process improvements that streamlined workflow and reduced operational delays.
- Mentored junior team members, fostering skill development and enhancing team cohesion.
- Coordinated cross-departmental collaboration to optimize resource allocation and project outcomes.
- Managed inventory control processes, ensuring accuracy in stock levels and minimizing waste.
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Assisted in recruitment to build team of top performers.
Production Forklift Operator
Sun Mountain Lumber
Deer Lodge, MT
09.2023 - 03.2024
- Collaborated with team members to complete special projects, such as reorganizing storage areas or relocating large quantities of inventory.
- Enhanced warehouse efficiency by skillfully operating forklifts and moving products to designated locations.
- Reduced product damages by carefully transporting materials within the warehouse, ensuring proper handling.
- Assisted in maintaining inventory accuracy by conducting regular cycle counts and updating records accordingly.
Batcher
Jane’s Gypsum Floors
Monroe, WA
07.2016 - 12.2017
- Operated forklift safely to pick up and move loads.
- Ran inline pump making sure mix was right consistency in order to poor our floors levels up, based off of what my nozzle man was saying over a radio.
- Managed inventory levels to ensure a consistent supply of raw materials for batch production.
- Assisted in the development of new product formulations by conducting small-scale test batches.
Traffic Control Flagger
Grand Isle Shipyard
Woodsfield, OH
08.2014 - 07.2016
- Calmly managed clearing of path during passage of emergency vehicles.
- Provided essential instructions to foremen, crew chiefs and other flaggers.
- Demonstrated strong decision-making skills when determining appropriate actions in response to changing conditions or emergencies within the work zone.
- Maintained constant communication with fellow flaggers to ensure smooth coordination of traffic control efforts.
Customer Service Representative
Dollar General Market
Woodsfield, OH
11.2011 - 08.2014
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Worked effectively in fast-paced environments.
Education
GED -
Oregon Coast Community College
Waldport, OR01.2011
Skills
- Warehouse Safety
- Loading and unloading
- Order Picking
- Shipping and receiving
- Heavy Lifting
- Teamwork and Collaboration
- Team Player
- Punctual and Reliable
- Customer Service-Oriented
- Customer-focused
Timeline
Team Lead
Amys Kitchen
10.2025 - Current
Production Forklift Operator
Sun Mountain Lumber
09.2023 - 03.2024
Batcher
Jane’s Gypsum Floors
07.2016 - 12.2017
Traffic Control Flagger
Grand Isle Shipyard
08.2014 - 07.2016
Customer Service Representative
Dollar General Market
11.2011 - 08.2014
GED -
Oregon Coast Community College