BRANDON TORRES
Miramar
Summary
Detail-oriented and client-focused professional with strong experience in insurance verification, health insurance support, and administrative coordination. Known for accurately processing patient information, verifying insurance coverage, and providing excellent service in fast-paced healthcare environments. Licensed, with a proven ability to ensure accuracy, compliance, and high patient satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Health & Life Insurance Agent
Preferred Health Insurance
03.2024 - Current
- Educate clients on various health and life insurance plans, helping them select policies based on their needs.
- Assist with new applications, renewals, and policy updates while ensuring full regulatory compliance.
- Maintain strong client relationships through follow-ups and support in claims processes.
Certified Professional Collector
IdentoGO
04.2022 - Current
- Conduct fingerprinting and identity verification for background screening, TSA, and DOT compliance.
- Ensure accurate data capture and secure handling of sensitive documentation.
- Deliver excellent customer service while adhering to strict operational protocols and timelines.
Insurance Verification Specialist
Preferred Health
01.2019 - 12.2021
- Verified patient insurance benefits, authorizations, and eligibility for medical procedures and visits.
- Collaborated with insurance carriers and billing teams to resolve coverage issues or discrepancies.
- Provided clear communication to patients regarding out-of-pocket costs, copays, and policy limitations.
- Maintained accuracy in EHR systems and ensured all records adhered to HIPAA guidelines.
Medical Office Coordinator
Preferred Health
01.2019 - 12.2021
- Supported administrative functions including patient scheduling, insurance entry, and records management.
- Handled front desk operations, appointment reminders, and patient inquiries.
- Managed invoicing and worked closely with insurance and billing departments.
Education
Associate of Science - Biology
Broward College
Pembroke Pines, FLSkills
- Insurance Verification & Authorizations
- Health & Life Insurance Policies
- Claims Processing & Coverage Inquiries
- HIPAA Compliance
- Medical Office Operations
- Customer Service & Problem Resolution
- Data Entry & Record Accuracy
- Risk evaluation
- Goal-oriented mindset
- Policy analysis
- Underwriting principles
- State Licensing TSA TWIC DOT & Non-DOT Certified
Certification
Health and Life Insurance License
Timeline
Health & Life Insurance Agent
Preferred Health Insurance
03.2024 - Current
Certified Professional Collector
IdentoGO
04.2022 - Current
Insurance Verification Specialist
Preferred Health
01.2019 - 12.2021
Medical Office Coordinator
Preferred Health
01.2019 - 12.2021
Associate of Science - Biology
Broward College
Similar Profiles
Tumara LeBlancTumara LeBlanc
Data Processor at Preferred Insurance GroupData Processor at Preferred Insurance Group
Marc David OanzonMarc David Oanzon
IT Manager at Preferred Insurance StaffingIT Manager at Preferred Insurance Staffing
Lisa HempenLisa Hempen
Licensed Insurance Agent at Midwest Preferred InsuranceLicensed Insurance Agent at Midwest Preferred Insurance