Brandon Villa

• Enhanced guest experience by providing timely and efficient beach services.
• Ensured cleanliness of the beach area, contributing to a positive atmosphere for guests.
• Assisted in setting up and breaking down beach equipment daily, maintaining an organized and functional workspace.
• Collaborated with team members to provide seamless service for large events and group bookings.
• Contributed to a welcoming environment by greeting guests upon arrival and providing information about available services.
• Demonstrated exceptional communication skills when interacting with diverse clientele, fostering positive relationships with repeat customers.
• Consistently received positive feedback from both colleagues and managers for exemplary performance in meeting or exceeding expectations.

Gained experience in delivering support to executives, partners, and portfolio managers.

Learned both Windows and Mac OS, including hardware and software troubleshooting.

Gained exposure to remote connectivity solutions, including VPN. Learned to manage network connectivity, printers, and other peripherals including mobile applications.

Gained proficiency in using remote collaboration software, including Zoom, for effective communication and virtual meetings.

• Enhanced pet well-being through regular exercise, playtime, and companionship during walks.
• Maintained professional relationships with clients, providing exceptional customer service at all times.
• Made owners comfortable with care by following instructions and meeting dog needs.