Brandon Wall
COO
New York,NY
Summary
Accomplished and results-driven Chief Operations Officer with over 15+ years of experience in leadership, management, and top-tier sales. Proven track record of driving operational excellence, strategic growth, and exceeding revenue goals. Adept at managing complex CRM systems, implementing operational improvements, and fostering continuous expansion of clientele. Excels in risk management, effective communication, and business development. A natural leader with a demonstrated ability to meet and exceed business objectives.
Overview
12
12
years of professional experience
Work History
Chief Operating Officer
The Tiny Scientist, LLC
10.2022 - Current
- Led operational excellence, optimizing productivity through the management of multiple CRM systems, resulting in continuous client expansion.
- Spearheaded operational improvements, contributing to a significant increase in gross profit, surpassing revenue goals by 15% and generating $1.2 million.
- Successfully nurtured multimillion-revenue partnerships, elevating company-wide pay structures by 33.5%, and securing long-term contracts with strategic partners.
- Established and implemented comprehensive departmental policies, objectives, and procedures, contributing to sustained business growth.
Chief Operating Officer/ Managing Partner/ Sales
Speedy Sticks LLC
05.2021 - 10.2022
- Managed multiple CRM systems to enhance productivity and expand the clientele base, resulting in substantial revenue growth.
- Utilized Hubspot and Zoom info for efficient sales processes, cold-called over 300 numbers daily, and increased net income monthly.
- Oversaw a diverse team, conducted weekly meetings, and responded to customer inquiries, maintaining a strong focus on customer satisfaction.
- Played a key role in transitioning the company from local to international accounts by signing long-term contracts with various vendors.
District Manager
NY Kids Club & Preschool
02.2020 - 03.2021
- Managed 10 locations across Brooklyn, Chicago, and Manhattan, overseeing 298+ employees.
- Co-chaired the Inclusion and Diversity committee, resulting in a 68% growth in sales during the COVID period.
- Effectively managed regional staffing, hiring, P&L, and payroll, achieving historic sales goals during challenging times.
- Implemented successful programs, coached center directors, and maintained strong customer relationships.
Director Of Sales-East
Interchange Us llc
10.2019 - 02.2020
- Worked with the Sales, Account Management, and Operations teams to implement targeted sales strategies.
- Surpassed revenue targets by 10% each quarter, cold-called possible franchise locations, and built long-term strategic relationships with clients.
Director of Operations (Temp Contract/Fellowship Program)
Stanley Ruth Co
03.2019 - 08.2019
- Improved all areas of business from an operational standpoint, restructuring the training and onboarding process.
- Achieved a 96% retention rate of employees per quarter and a 65% spike in revenue through effective management.
Corporate Training Manager
IAC Corporation
01.2018 - 01.2019
- Taught sales associates nationwide the sales process, achieving the fastest promotion within the IAC corporation and top sales manager status.
Marketing and Online Sales Manager
Tower Auto Mall
12.2016 - 12.2017
- Revamped Tower's website, increased VDPS by 100%, and amplified dealer reviews and ratings.
- Vetted, hired, and trained new sales representatives, resulting in a 40.0% increase in online department sales.
I.T. Sales and Business Development/Account Executive
Bram Automotive Group
02.2015 - 12.2016
- Managed client relations nationally and internationally, predicted and managed change through innovative methods.
- Achieved annual and monthly sales goals, prospected, cold-called, and held weekly discovery calls, landing 45% of inquiries.
Pre-Owned Sales Consultant
Mercedes Benz of Manhattan, LLC
07.2014 - 02.2015
- Managed sales and customer relations, achieved the highest gross profit within the first 3 months of work, and trained new employees.
Product Specialist
Bram Automotive Group
07.2013 - 07.2014
- Managed sales and customer relations, created training sessions for a luxury brand, and achieved #1 Salesperson for the entire region.
Customer Information Representative
New York City Housing Authority
12.2011 - 07.2012
- Assisted customers with Section 8, Public Housing, and Inspections inquiries, achieved top performer status, and maintained electronic tracking systems.
Education
Bachelor of Arts in Information Technology -
University of Toledo
Toledo, OHSkills
- Operational Leadership
- Sales and Business Development
- Multimillion-Revenue Partnerships
- CRM Management
- Strategic Planning
- Team Building and Training
- Financial Management
- Customer Relationship Management
- Risk Assessment and Management
- Budgeting and Forecasting
- Planning and Execution
- Operations Oversight
- Compliance Management
- Business Forecasting
- Contract Negotiation
- Delegation
- Recruitment and Retention
- Performance Management
- Budget Administration
- Management
- Executive Leadership
- Marketing
- Operations Management
Timeline
Chief Operating Officer
The Tiny Scientist, LLC
10.2022 - Current
Chief Operating Officer/ Managing Partner/ Sales
Speedy Sticks LLC
05.2021 - 10.2022
District Manager
NY Kids Club & Preschool
02.2020 - 03.2021
Director Of Sales-East
Interchange Us llc
10.2019 - 02.2020
Director of Operations (Temp Contract/Fellowship Program)
Stanley Ruth Co
03.2019 - 08.2019
Corporate Training Manager
IAC Corporation
01.2018 - 01.2019
Marketing and Online Sales Manager
Tower Auto Mall
12.2016 - 12.2017
I.T. Sales and Business Development/Account Executive
Bram Automotive Group
02.2015 - 12.2016
Pre-Owned Sales Consultant
Mercedes Benz of Manhattan, LLC
07.2014 - 02.2015
Product Specialist
Bram Automotive Group
07.2013 - 07.2014
Customer Information Representative
New York City Housing Authority
12.2011 - 07.2012
Bachelor of Arts in Information Technology -
University of Toledo
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