Brandon Wardle
Summary
Accomplished Store Manager at Trailer Source, adept in customer service management and problem-solving, led a team to enhance store operations and customer satisfaction. Skilled in training and mentoring, significantly improved staff performance and efficiency. Expertise in multitasking and organization, ensuring seamless store functionality and positive client relations. Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.
Overview
19
19
years of professional experience
Work History
Store Manager
Trailer Source
04.2014 - 02.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
Store Manager
TrailersPlus
04.2005 - 01.2014
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
Associate of Science - General Studies
Southern Utah University
Cedar City, UT12.2018
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Customer Service Management
- Training and mentoring
- Team Leadership
Timeline
Store Manager
Trailer Source
04.2014 - 02.2024
Store Manager
TrailersPlus
04.2005 - 01.2014
Associate of Science - General Studies
Southern Utah University
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