Brandon White

To strategize all Player Development programming by focusing on retention and reactivation of our high worth guest databases, as well as the acquisition of new high worth guests.

Calendar planning that will offer a level of relevant promotions and events that are profitable to our company as well as enticing for the guests to attend. Making sure all Executive Hosts, Inside Sales Executive Host and VIP Representatives are properly trained as new associates and continued training as they progress in their careers In Player Development. Managing all off-property ticketing that includes Texas Rangers, OU Sooners, Dallas Cowboys, Dallas Mavericks, Dallas Stars, Byron Nelson, Invited Celebrity Golf Classic and several other smaller events. Assisting our Senior Director with managing our department budget and all host goals.

Managing a Rewards Club staff of 48 shift managers, supervisors and representatives as well as managing a Promotions staff of 8. Assist with off-property ticketing.

Daily duties would include but not limited to:

· Scheduling of associates 4 Rewards Club booths.

· Training new and current staff.

· Assist with calendar planning.

· Promotions and Events staff scheduling.

· Increased brand awareness by developing and implementing targeted marketing campaigns.

· Enhanced customer engagement, utilizing email marketing campaigns and newsletters.

· Analyzed market trends and consumer behavior to inform data-driven marketing decisions.

· Collaborated with creative teams to develop visually appealing marketing materials for print and digital channels.

· Improved customer retention rates by designing customized loyalty programs tailored to individual needs.

· Supervised marketing budget allocation, ensuring efficient use of funds across various initiatives.

· Enhanced guest experience by providing personalized service and tailored gaming recommendations.

· Increased player loyalty through the development of strong relationships with high-value clients.

· Boosted casino revenue by identifying key players and developing strategies to retain their business.

· Collaborated with marketing team to create targeted promotions and events for VIP guests.

· Streamlined communication between casino departments, ensuring seamless guest experiences during visits.

· Conducted regular client outreach to maintain relationships and encourage repeat visits from top players.

· Analyzed player data to identify trends, preferences, and areas for growth within the VIP segment.

Rewards Club Supervisor was a vital position within the Club. Being able to assist guests that may not always be the happiest was one of the biggest qualities that you must have for his position.

· Streamlined club operations through effective staff scheduling and delegation of duties so you could manage free time.

· Developed strong relationships with associates by fostering a sense of family within the club.

· Led staff training to improve overall performance and guest service skills.

· Ensured compliance with casino SOPs by maintaining proper supervision of club associates.

· Evaluated associate performance regularly providing constructive feedback and coaching for improvement when necessary.

Building strong relationships with all On-Premise Bars, Nightclubs and Taverns with in the Anchorage Bowl. This position is graded not only by your individual case/keg sales, but by your market share of product selection and draft beer handle percentage in each account. Running effective promotions and specials what key to allowing each of your accounts the best pour cost possible.

· Increased sales by establishing and maintaining strong relationships with key clients.

· Boosted brand visibility through strategic placement of promotional materials in high-traffic areas.

· Achieved consistent growth in market share by monitoring competitor activity and adjusting strategies accordingly.

· Expanded customer base through targeted prospecting and effective networking at industry events.

· Collaborated with marketing team to create engaging promotional campaigns that drove sales growth.

Maintain a strong individual and team standards.

· Self-motivated, with a strong sense of personal responsibility.

· Skilled at working independently and collaboratively in a team environment.

· Providing support and guidance to rear units in a combat environment with intelligence on opposition location and strength.