Dedicated Solution Consultant with a 15-year track record of career progression, excelling as a sales engineer and technical expert. Integrating robust technical expertise with decisive leadership and adept project management skills to deliver comprehensive IT Service Management and Customer Experience solutions. Demonstrated success in devising streamlined processes and resources, leading to enhanced efficiency in sales engineering workflow and shortened sales cycles. Proficient in delivering impactful presentations and tailored product demonstrations. Eager to secure a challenging and intellectually stimulating role as a Solution Consultant at Freshworks, committed to driving customer business objectives while fostering personal and professional development opportunities.