Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong technical skills for providing superior customer service.
Overview
2
2
years of professional experience
Work History
Team Lead
Chick-Fil-A Dwarf House
07.2021 - Current
Troubleshoot problems with production equipment to trace faults and restore performance
Developed procedures and policies by devising strategies, consistently improving processes, and supporting organizational goals.·
Motivated employees to optimize team performance.
Maximized quality and productivity with thorough training and consistent monitoring of team performance.
Supervised team members and provided job training.
Responded to all customer concerns or issues promptly and professionally
Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
Achieved results by working with staff to meet established targets.
Education
High School Diploma -
North Clayton High School
Atlanta, GA
05.2023
Skills
Leading Employees
Continuous Improvement Strategies
Employee Training
Problem Solving
Hospitality and Accommodation
Performance Monitoring
Affiliations
Member of the Robotics Club.
Member of the Swim Team.
Member of the Mighty Marching Eagles.
Volunteer at North Clayton Middle School.
Timeline
Team Lead
Chick-Fil-A Dwarf House
07.2021 - Current
High School Diploma -
North Clayton High School
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