Jackie Fuentes
North Bergen,NJ
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
10
10
years of professional experience
Work History
Member Team Lead
Sam's Club
07.2018 - Current
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Built strong relationships with customers through positive attitude and attentive response.
- Worked with team to identify areas of improvement and devised solutions based on findings.
Sales Associate
Padron Party Center
06.2017 - 07.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Key Holder
Payless ShoeSource Inc.
08.2014 - 01.2016
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
Education
MBA - Human Resources Management
Southern New Hampshire University
Hooksett, NH04.2024
Bachelor of Science - International Business And Trade
Saint Peter's University
Jersey City, NJ05.2014
Skills
- Customer Loyalty
- Class Preparation
- Cash Register Operation
- Effective Customer Service
- Leading Employees
- Customer Inquiries
- Staff Training
- Key Performance Indicators (KPI)
Timeline
Member Team Lead
Sam's Club
07.2018 - Current
Sales Associate
Padron Party Center
06.2017 - 07.2018
Key Holder
Payless ShoeSource Inc.
08.2014 - 01.2016
MBA - Human Resources Management
Southern New Hampshire University
Bachelor of Science - International Business And Trade
Saint Peter's University