BRANDON WILLIAMS
Sumter,SC
Summary
Well-versed in testing connections, repairing components and charging refrigeration systems. Demonstrated success in working alone or as part of a team to complete refrigeration maintenance, repairs and installations quickly and accurately, and with a passion for customer satisfaction and a background in B2C sales, I decided to pursue a career in B2B sales development. I enrolled in CourseCareers, an online six-month program that teaches the essential skills and strategies for technology sales development. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
HVAC TECHNICIAN
Hill Plumbing and Air
04.2023 - Current
- Implicated proactive maintenance strategies reducing downtime by 20% increasing revenue through service contracts
- Utilize data analysis to identify inefficiencies and recommended equipment upgrades resulting in 15% improvement in energy efficiency
- Train junior technicians on best practices, improving team productivity by 20%
- Collaborate with other companies on urgent HVAC issues before or after chaotic emergencies like floods and tornadoes, ensuring safety and comfort for clients in the community
- Conducted training for junior technicians, enhancing their HVAC skills and knowledge
- Earn awards and certifications as a cutting-edge HVAC tech, providing valuable expertise to the company.
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
- Collaborated with project managers to ensure timely completion of large-scale HVAC installations.
- Recommended appropriate upgrades to clients'' existing systems, resulting in increased energy efficiency and cost savings.
- Performed comprehensive preventative maintenance on various types of HVAC equipment, prolonging their lifespan.
- Kept up-to-date with the latest advancements in the HVAC field through continuing education courses and workshops, ensuring top-quality services for customers.
HVAC TECHNICIAN
Boykin Heating and Air
11.2021 - 04.2023
- Provided recommendations to improve system efficiencies up to 30%
- Interacted with clients to address concerns, provided estimates, and offered guidance on system usage and maintenance
- Conducted maintenance and checkups to ensure system performance
- Generated revenue exceeding $36,000 for the company through service work, including equipment recommendations, replacement, and HVAC upgrades.
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
- Collaborated with project managers to ensure timely completion of large-scale HVAC installations.
HVAC TECHNICIAN
Boykin Heating and Air
11.2021 - 04.2023
- Provided recommendations to improve system efficiencies up to 30%
- Interacted with clients to address concerns, provided estimates, and offered guidance on system usage and maintenance
- Conducted maintenance and checkups to ensure system performance
- Generated revenue exceeding $36,000 for the company through service work, including equipment recommendations, replacement, and HVAC upgrades.
- Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
- Customized ductwork designs for optimal airflow distribution while maintaining energy-efficient operation standards within client spaces.
- Provided emergency response services for critical system failures, minimizing downtime impacts on businesses or homeowners.
HEALTH AND LIFE INSURANCE AGENT
USHA
01.2021 - 11.2021
- Engaged in daily outreach ranging from approximately 100 to 500 prospects to identify and qualify potential clients for the company's product
- Generated and maintained a pipeline of qualified sales leads to achieve monthly/quarterly quotas
- Addressed any concerns or questions related to clients' health insurance coverage to help instill comfort and relief
- Achieved a revenue contribution of $10,000 for the company within a single month during open enrollment.
- Built long-term relationships with clients by offering attentive service and ongoing support for their life insurance needs.
- Assisted clients in navigating complex claims processes, ensuring timely payouts and minimal stress during difficult times.
- Enhanced brand reputation by consistently providing exceptional customer service and fostering positive relationships with clients.
Education
Online Program - Selling Skills And Sales Operations
CourseCareers
Online02.2024
A.A in Business - Business
ITASCA COMMUNITY COLLEGE
Grand Rapids, MN05.2020
High School Diploma -
EAST LEE COUNTY H.S
Fort Myers, Florida05.2017
Skills
- Diagnostic Techniques
- Warranty Service
- Electrical and pneumatic controls
- Refrigeration system evacuation
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Samsung HVAC Preferred Dealer (April, 2023)
- Outstanding performance as a Samsung HVAC preferred dealer
- Achieved quality service rating in random customer service surveys.
- Achieved through effectively helping with my peers
- Collaborated with team of developing projects
Sales Development Education
How to Win Friends and Influence People, Fanatical Prospecting, SPIN Selling, employer.coursecareers.com/candidate/brandon.williams1
Additional Education
COURSECAREERS, Sales Development Representative Certification, 02/01/24, An online six-month program that teaches the essential skills and strategies for technology sales development.
Personal Information
Title: SALES DEVELOPMENT REP
Timeline
HVAC TECHNICIAN
Hill Plumbing and Air
04.2023 - Current
HVAC TECHNICIAN
Boykin Heating and Air
11.2021 - 04.2023
HVAC TECHNICIAN
Boykin Heating and Air
11.2021 - 04.2023
HEALTH AND LIFE INSURANCE AGENT
USHA
01.2021 - 11.2021
Online Program - Selling Skills And Sales Operations
CourseCareers
A.A in Business - Business
ITASCA COMMUNITY COLLEGE
High School Diploma -
EAST LEE COUNTY H.S
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