Summary
Overview
Work History
Education
Skills
Timeline
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Shannon

Summary

Dedicated HVAC professional with a strong focus on safety awareness and team collaboration. Successfully implemented energy-efficient solutions and mentored junior technicians, driving improved service quality and client retention.

Overview

12
12
years of professional experience

Work History

HVAC Technician

Alsups Heating and Cooling
Amory, MS
07.2019 - Current
  • Diagnosed and repaired HVAC systems to ensure optimal performance and customer satisfaction.
  • Conducted regular maintenance checks, identifying potential issues before they escalated.
  • Installed heating and cooling units, adhering to safety protocols and industry standards.
  • Collaborated with team members to enhance service delivery and improve workflow efficiency.
  • Trained junior technicians on best practices for system installations and repairs.
  • Implemented new troubleshooting techniques that reduced service time and increased customer retention.
  • Managed inventory of tools and equipment, ensuring availability for timely project completion.
  • Provided expert recommendations for energy-efficient upgrades, enhancing client comfort and reducing costs.
  • Performed troubleshooting on HVAC systems to determine root cause of issues.
  • Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
  • Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
  • Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
  • Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
  • Performed comprehensive preventative maintenance on various types of HVAC equipment, prolonging their lifespan.
  • Repaired and replaced motors, bearings and belts.
  • Worked overtime, holidays and weekends to accommodate company needs.
  • Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
  • Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
  • Developed strong relationships with clients through exceptional communication skills, leading to repeat business opportunities.
  • Improved system efficiency by conducting thorough HVAC equipment inspections and maintenance.
  • Contributed to a safer work environment by adhering to industry safety standards and regulations during all tasks performed.
  • Filled out detailed work orders for each job completed.
  • Kept up-to-date with the latest advancements in the HVAC field through continuing education courses and workshops, ensuring top-quality services for customers.
  • Traveled to job sites for both scheduled and emergency appointments.
  • Provided emergency response services for critical system failures, minimizing downtime impacts on businesses or homeowners.
  • Recommended appropriate upgrades to clients'' existing systems, resulting in increased energy efficiency and cost savings.
  • Inspected and tested refrigeration systems, safety devices and controls to determine proper functionality.
  • Read blueprints, wiring diagrams, piping schemes and engineering specifications to diagnose and repair units.
  • Kept accurate records of time and materials used for each job to compile into service reports.
  • Routinely calibrated thermostats for accurate temperature control settings that maintained comfortable environments in clients' properties.
  • Customized ductwork designs for optimal airflow distribution while maintaining energy-efficient operation standards within client spaces.
  • Participated in team meetings to discuss project progress, challenges encountered, and strategies for overcoming any obstacles.
  • Maintained boilers, hot water systems, gas heating equipment and food service equipment.
  • Closed out work orders after verifying completion with customers and reporting discrepancies discovered on job site.
  • Calibrated equipment to achieve maximum efficiency.
  • Served as a mentor to junior technicians, providing guidance on best practices for troubleshooting and repairing various types of HVAC equipment.
  • Repaired and replaced heating and air conditioning systems for commercial customers in [Type] industry.
  • Managed inventory levels of tools and parts, ensuring technicians had access to necessary resources for successful job completion without delay.
  • Collaborated with project managers to ensure timely completion of large-scale HVAC installations.
  • Adapted installation techniques according to specific building layouts or restrictions while meeting code compliance requirements.
  • Reduced downtime, performed emergency repairs on critical HVAC systems.
  • Reduced operational costs for clients by installing advanced, energy-saving HVAC equipment.

HVAC/Electrician Technician

Kirk Electric LLC
Tupelo, MS
05.2014 - 06.2019
  • Installed electrical systems and components in residential and commercial properties.
  • Conducted routine maintenance and troubleshooting on electrical equipment to ensure safety and compliance.
  • Collaborated with team members to execute complex wiring projects efficiently and effectively.
  • Mentored junior technicians, enhancing their skills in electrical installation and safety practices.
  • Evaluated new tools and technologies to improve service delivery and reduce downtime.
  • Installed, tested and modified circuit breakers, controls, fuses, lights and motors.
  • Fixed wiring and circuit systems to correct performance issues and safety concerns.
  • Adapted quickly to changing project scopes or requirements while maintaining high-quality work standards under tight deadlines.
  • Worked collaboratively with clients, team members, implementation consultants and resources across company to achieve desired results.
  • Performed electrical system installation of conduit, wire, power distribution and motor controls.
  • Mentored junior electrician technicians, sharing knowledge on best practices to enhance team performance overall.

Education

High School Diploma -

Tupelo High School
Tupelo, MS

No Degree - HVAC And Electricity

Itawamba Community College
Tupelo, MS
11-2027

Skills

  • Technical troubleshooting
  • Electrical wiring
  • System troubleshooting
  • Leak checks
  • Package and split systems
  • HVAC and refrigeration systems
  • Heating systems
  • Refrigeration system evacuation
  • HVAC controls
  • Air conditioning
  • Certified HVAC technician
  • Focused on safety
  • Cooling systems maintenance
  • Soldering
  • Equipment installation
  • Valid [state] driver's license
  • Gas furnaces
  • EPA regulations
  • Adaptable
  • Ductwork fabrication
  • Quality-focused
  • Dedicated team player
  • Recovering and recycling
  • Troubleshooting expertise
  • Refrigeration systems
  • Licensed refrigeration technician
  • Sheet metal work
  • Customer focused
  • Diagnostic techniques
  • Duct sizing and design
  • Indoor air quality
  • HVAC system design
  • HVAC change-out procedures expert
  • Single compressor systems
  • Variable frequency drives
  • Welding techniques
  • Ventilation systems
  • Plumbing repairs
  • Control systems
  • Piping systems
  • Warranty service
  • Electrical and pneumatic controls
  • Team collaboration
  • Issue troubleshooting
  • System upgrades
  • Maintenance scheduling
  • Quality assurance
  • Equipment maintenance

Timeline

HVAC Technician

Alsups Heating and Cooling
07.2019 - Current

HVAC/Electrician Technician

Kirk Electric LLC
05.2014 - 06.2019

High School Diploma -

Tupelo High School

No Degree - HVAC And Electricity

Itawamba Community College
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