Brandon Williams
Jacksonville,Florida
Summary
Dynamic, customer-focused professional with extensive experience in operations, customer service, sales, and team leadership. Proven ability to build trust with customers and navigate high-pressure situations with composure, consistently delivering exceptional service outcomes. Recognized for maintaining professionalism and efficiency while driving team success and enhancing customer satisfaction. Committed to leveraging skills to foster positive relationships and contribute to organizational growth.
Overview
5
5
years of professional experience
Work History
Youth Leader
Chets Creek Church
Jacksonville, FL
07.2021 - Current
- Coached youth leaders in effective program execution, promoting leadership development and teamwork enhancement.
- Developed and maintained connections with families to promote active involvement in church events and improve dialogue.
- Served as a positive role model for young individuals, demonstrating responsible decision-making skills and ethical behavior.
- Encouraged youth to explore talents and interests, and assisted in developing individualized plans to foster personal growth.
- Guided young individuals in understanding and implementing goal-setting and self-improvement strategies.
Lawn Technician
Fairway Lawns
Jacksonville, FL
09.2025 - 05.2026
- Administered tailored lawn treatment services, ensuring effective communication and relationship management with clients.
- Enhanced customer understanding and satisfaction to uncover and capitalize on service opportunities.
- De-escalated and resolved intense customer situations with professionalism and clear communication.
- Built trust through responsiveness, follow-through, and service quality.
- Coordinated with clients to schedule services, ensuring timely delivery of lawn care solutions.
Warehouse Manager
Sunshine Foundation Repair
Jacksonville, FL
10.2024 - 09.2025
- Utilized Salesforce to organize schedules, documentation, and operations.
- Oversaw daily warehouse operations ensuring efficient workflow and adherence to safety standards.
- Managed inventory control processes to optimize stock levels and minimize discrepancies.
- Maintained records and coordinated with teams to support project readiness.
- Coordinated logistics with suppliers and transport teams to ensure timely deliveries.
Education
High School Diploma -
Fletcher High School
Skills
- Customer Service
- Conflict Resolution
- Communication
- Leadership
- Inventory Management
- Strong work ethic
- Attention to detail
- Teamwork and collaboration
- Time management
- Relationship building
Timeline
Lawn Technician
Fairway Lawns
09.2025 - 05.2026
Warehouse Manager
Sunshine Foundation Repair
10.2024 - 09.2025
Youth Leader
Chets Creek Church
07.2021 - Current
High School Diploma -
Fletcher High School