Brandon Williamson
Prescott,AR
Summary
Dynamic store manager with proven success in enhancing customer experiences and driving sales growth. Skilled in training, mentoring, and inventory management. Committed to optimizing store operations and implementing effective promotional strategies.
Dedicated professional with a strong background in retail management. Recognized for exceptional customer relations and effective training methods. Aiming to leverage skills in store operations and merchandising to enhance overall sales performance.
Overview
14
14
years of professional experience
Work History
Store Manager
Family Dollar
Hope Arkansas
11.2021 - Current
- Managed daily store operations, ensuring compliance with company policies and procedures.
- Trained and mentored staff on customer service best practices and sales techniques.
- Oversaw inventory management, optimizing stock levels to reduce shrinkage.
- Implemented promotional strategies to increase foot traffic and enhance sales performance.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Approved regular payroll submissions for employees.
Men's & Kid's Coordinator (Department Manager)
TJX Companies
Hot Springs Arkansas
06.2017 - 07.2020
- Processed transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and recommendations.
- Maintained accurate cash drawer balances throughout shifts.
- Trained new cashiers on operational procedures and system usage.
- Greeted customers entering store and responded promptly to customer needs.
- Supervised daily cash operations to ensure accurate transactions and customer satisfaction.
- Collaborated with management to set sales targets and develop promotional strategies.
Sales Associate
Dillard's
Texarkana, TX & Hot Springs AR
02.2012 - 04.2017
- Provided exceptional customer service to enhance shopping experiences and drive repeat business.
- Maintained knowledge of product lines to assist customers in making informed purchasing decisions.
- Collaborated with team members to achieve sales goals and maintain store presentation standards.
- Trained new associates on company policies, procedures, and effective sales techniques.
- Utilized point-of-sale systems for accurate transaction processing and inventory management.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
High School Diploma -
Magnolia High
Magnolia, AR05-2003
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Training and mentoring
- Store opening and closing
- Outstanding communication skills
- Inventory management
- Store merchandising
- Cash management
- POS systems
- Recruitment and hiring
Accomplishments
- Supervised team of 9 staff members.
- Achieved Yearly Shrink Goal by completing day to day task with accuracy and efficiency.
- Exceeded monthly/yearly store sales bonus goals to maintain Comp sales 3 Years In a row.
- Managed a store that exceeded company expectations 4 years in a row.
Timeline
Store Manager
Family Dollar
11.2021 - Current
Men's & Kid's Coordinator (Department Manager)
TJX Companies
06.2017 - 07.2020
Sales Associate
Dillard's
02.2012 - 04.2017
High School Diploma -
Magnolia High