Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Brandon Wilmoth

Birmingham,AL

Summary

Energetic professional in hospitality, known for high productivity and efficient task completion. Possessing specialized skills in customer service, order accuracy, and time management. Excelling in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests.

Overview

4
4
years of professional experience

Work History

Server/Waiter

Bettola
Birmingham, AL
12.2023 - Current
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Prepared drinks according to standard recipes.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Delivered food orders promptly and courteously.
  • Monitored dining room for cleanliness and proper set-up at all times.

Server/Waiter

Slice
Birmingham, AL
02.2023 - 10.2023
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Delivered food orders promptly and courteously.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Accurately recorded orders on cash register and point-of-sale system.

Assistant Manager/Server

Five Birmingham
Birmingham , AL
01.2021 - 05.2023
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Managed customer service inquiries and complaints in a timely manner.
  • Resolved conflicts between team members in an effective manner.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Communicated regularly with customers to gain insights into their needs.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Trained new employees to perform duties.

Education

Associate of Science - Exercise Science

University of Alabama At Birmingham
Birmingham, AL

Skills

  • Professional Appearance
  • Strong Work Ethic
  • Exceptional customer service
  • Wine Pairings
  • Menu knowledge
  • Effective customer upselling

Accomplishments

I have extensive experience in new-hire training. I was promoted to the position of assistant manager at Five Birmingham. I also was hired as a training server at Bettola.

Timeline

Server/Waiter

Bettola
12.2023 - Current

Server/Waiter

Slice
02.2023 - 10.2023

Assistant Manager/Server

Five Birmingham
01.2021 - 05.2023

Associate of Science - Exercise Science

University of Alabama At Birmingham

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Brandon Wilmoth