Goal-oriented professional dedicated to long-term employment opportunities and possessing a strong work ethic. Seeking growth and development in a challenging role.
Overview
10
10
years of professional experience
Work History
1st Assistant Manager
Les Schwab Tire Center
Milwaukee, OR
11.2023 - Current
Developed and implemented strategies for increasing sales revenue.
Supervised staff to ensure efficient operation of the store.
Established trusting partnerships with commercial clients, ensuring their satisfaction through dedicated service and 24/7 availability.
2nd Assistant Manager
Les Schwab Tire Center
Eureka, CA
02.2022 - 11.2023
Assisted with the development of staff training programs and materials.
Directed daily operations, including scheduling and customer service.
Resolved customer complaints in a timely manner.
Developed effective strategies to increase customer satisfaction ratings.
Recruited, interviewed, hired, trained, coached, evaluated, counseled and disciplined staff members as needed.
Tree Trimmer /Online Grocery Associate
Wes White
Yreka, CA
01.2019 - 12.2022
Pruned limbs away from buildings and power lines to ensure safety standards were met.
Utilized hooks, belts and ladders to climb up trees and prune tall branches.
Operated aerial lift equipment in a safe manner according to OSHA standards.
Verified proper functioning of controls for raising and lowering buckets and extending booms before each use.
Sales and Service
Les Schwab Tire Center
Yreka, CA
06.2015 - 02.2022
Provided customer service and sales support to customers over the phone and in person.
Maintained up-to-date knowledge of company products, services, policies, procedures, and pricing information.
Developed strong relationships with customers through regular follow-up contact.
Prepared detailed quotes for prospective customers.
Mechanic
Ed Steinhoff's Heavy Equipment Repair
Yreka, CA
07.2014 - 06.2016
Diagnosed mechanical problems on a wide variety of vehicles using specialized tools and equipment.
Repaired or replaced worn parts, such as hydraulic lines and hydraulic valves. As well, rebuilt hydraulic cylinders.
Plumbed hydraulic systems, installed pumps made sure they work efficiently.
Education
High School Diploma -
Yreka High School
Yreka, CA
06-2014
Skills
Goal Setting and Achievement
Inventory Coordination
Decision-making capabilities
Team building expertise
Workload Management
Customer rapport
Succession Planning
Timeline
1st Assistant Manager
Les Schwab Tire Center
11.2023 - Current
2nd Assistant Manager
Les Schwab Tire Center
02.2022 - 11.2023
Tree Trimmer /Online Grocery Associate
Wes White
01.2019 - 12.2022
Sales and Service
Les Schwab Tire Center
06.2015 - 02.2022
Mechanic
Ed Steinhoff's Heavy Equipment Repair
07.2014 - 06.2016
High School Diploma -
Yreka High School
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