Brandon Wilson
DALLAS
Summary
Dynamic and service-oriented bartender with over 16 years of experience in high-volume restaurant environments. Extensive knowledge of wine, beer, and cocktails, complemented by a creative flair for developing innovative mixology recipes. Committed to delivering exceptional customer experiences while thriving in fast-paced settings. Open to relocation opportunities in the Dallas-Fort Worth area to contribute expertise and passion for the craft.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Associate food and beverage Manager
Marriott International
Irving, TX
03.2026 - Current
- Assistant food and beverage director in all things food and beverage, which includes a full service restaurant, pool bar, Starbucks craft and private events. Train and schedule food and beverage staff. Order and inventory all liquor, beer, and wine as well as non alcoholic mixers for all outlets
- Developed and implemented cost control measures to optimize inventory management and reduce waste.
- Oversaw daily operations of food and beverage departments, ensuring exceptional service quality and guest satisfaction.
- Trained and mentored staff on service standards, enhancing team performance and operational efficiency.
- Managed inventory effectively, reducing waste and optimizing stock levels.
- Resolved customer complaints involving food or beverage quality and service.
- Maintained a clean, safe, and welcoming environment for patrons, adhering to strict health code regulations.
Bar Lead/Bartender
New Land Pharmacy
Milwaukee, WI
09.2023 - 07.2025
- Created an innovative drink menu that focuses on improving customer engagement and boosting revenue.
- Achieved operational efficiency by overseeing staff performance, optimizing inventory management, and enhancing customer service experiences. Improved customer satisfaction through effective supervision of daily operations and inventory control. Elevated service quality by leading a team focused on operational excellence and customer care.
- Evaluated bar area for cleanliness and setup compliance, ensuring readiness for customer service.
- Analyzed daily sales transactions to ensure precision and compliance with company standards.
- Managed resolution processes for customer complaints, ensuring timely and respectful interactions.
- Monitored compliance with safety regulations and policies, ensuring a consistently safe working environment for all employees.
- Maintained up-to-date knowledge of current drink recipes and promotions.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Oversaw daily operations of bar, ensuring compliance with health and safety regulations.
- Trained and mentored new staff on best practices for customer service and product knowledge.
Bartender
Smoke Shack - Benson
Milwaukee, WI
02.2024 - 12.2024
- Maintained cleanliness and organization of the bar area, ensuring compliance with health and safety regulations
- Efficiently handled cash transactions and accurately processed payments using POS system
- Provided exceptional customer service by engaging with guests in a friendly manner and anticipating their needs
- Crafted and served a diverse range of cocktails and beverages to enhance customer experience.
- Managed bar inventory, ensuring timely ordering and stock rotation to minimize waste.
- Established strong relationships with regular customers, enhancing loyalty and repeat business.
- Served high customer volumes during special events, nights, and weekends.
Bartender/Server
Westin Hotel
Dallas, TX
09.2022 - 08.2023
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Resolved customer complaints in a professional manner.
Bar Manager
Merge Milwaukee
Milwaukee, WI
01.2019 - 09.2022
- Oversaw training initiatives for new bar staff and facilitated their onboarding process. Managed team performance through regular evaluations and feedback sessions. Implemented corrective actions to address staff misconduct and uphold workplace standards.
- Coordinated ordering and organization of all necessary items for drink preparation and service, enhancing customer experience.
- Crafted innovative drink recipes and menus to enhance customer satisfaction and drive profitability.
- Monitored the performance of bartenders to ensure that all customers received prompt service in a courteous manner.
- Negotiated purchase agreements with vendors to obtain best pricing on supplies.
- Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
Education
Bachelor of Science - Criminal Justice
University of Wisconsin
Milwaukee, WI05-2013
Skills
- Kitchen experience
- Team development
- Team management
- Beverage preparation
- Computer literacy
- Manager experience
- New hire training
- Food service
- Bar management
- Operations management
- Inventory management
- Bar closing procedure
- Cash handling
- Food safety
- Complex Problem-Solving
- Banquet experience
- Service-Oriented Mindset
- Responsible Alcohol Service
- Organizational skills
- Syrup preparation
- POS systems
- Budgeting
- Payment Processing
- Order Management
- Cost control
- Menu development
- Sanitation standards
Certification
- Bartender License
- TABC Certification
- Class D
- Driver's License
- ServSafe
- Food Handler Certification
Timeline
Associate food and beverage Manager
Marriott International
03.2026 - Current
Bartender
Smoke Shack - Benson
02.2024 - 12.2024
Bar Lead/Bartender
New Land Pharmacy
09.2023 - 07.2025
Bartender/Server
Westin Hotel
09.2022 - 08.2023
Bar Manager
Merge Milwaukee
01.2019 - 09.2022
Bachelor of Science - Criminal Justice
University of Wisconsin
First place 2026 Rare Steak competition cirtic and popular vote
Looking for a part time role that will allow mew to develop and fine tune my mixologist skills.