Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brandon Zaov

Rochester

Summary

Dynamic professional with a proven track record at UPS, excelling in customer service and operational efficiency. Recognized for achieving sales goals and enhancing team performance. Technologically proficient and a fast learner, I bring strong problem-solving abilities and a commitment to reliability, ensuring exceptional service and satisfaction in every interaction.

Overview

14
14
years of professional experience

Work History

Package Car Driver

UPS
Rochester
07.2020 - Current
  • - Operate UPS delivery trucks and follow scheduled routes to deliver packages on time.
  • - Load, unload, and handle packages up to 130 lbs with care.
  • - Provide professional, courteous service to customers and address inquiries promptly.
  • - Maintain clean driving record and follow all company safety protocols.

Store Manager

General Nutrition Centers
Rochester
05.2013 - 04.2020
  • - Led daily store operations, including inventory control, staffing, and financial performance.
  • - Achieved and exceeded sales goals through strong customer service and team leadership.
  • - Recruited, trained, and coached staff to ensure high-quality service and retention.
  • - Managed store expenses and monitored inventory to minimize shrinkage and drive profit.

Front Desk Associate

Planet Fitness
Rochester
12.2011 - 05.2013
  • - Greeted and checked in members, providing friendly, helpful service.
  • - Handled membership sign-ups, updates, billing, and facility tours.
  • - Managed incoming phone inquiries and directed calls appropriately.
  • - Maintained cleanliness and organization at the front desk and facility.

Education

Some College - Computer Science

Monroe Community College
Rochester, NY
01.2015

High School Diploma -

Greece Arcadia High School
Rochester, NY
01.2012

Skills

  • - Excellent interpersonal and customer service skills
  • - Sales and retail management
  • - Fast learner and adaptable
  • - Technologically proficient
  • - Strong problem-solving abilities
  • - Reliable and hardworking

Timeline

Package Car Driver

UPS
07.2020 - Current

Store Manager

General Nutrition Centers
05.2013 - 04.2020

Front Desk Associate

Planet Fitness
12.2011 - 05.2013

Some College - Computer Science

Monroe Community College

High School Diploma -

Greece Arcadia High School

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