Summary
Overview
Work History
Education
Skills
Accomplishments
Research & Academic Projects
References
Timeline
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Brandon Zellman

Chagrin Falls,OH

Summary

Motivated, research-driven Summa Cum Laude psychology major with a strong foundation in applied forensics, behavioral science, and legal analysis. Seeking admission to Marymount University's M.A. in Forensic & Legal Psychology program to contribute academic excellence, leadership experience, and real-world responsibility to a career in investigative psychology or national security

Overview

10
10
years of professional experience

Work History

Lead Crew Manager

Contractor Breakthrough
Chagrin Falls, OH
03.2021 - 09.2024
  • Supervised a team of painters, managed client relationships, and enforced quality control
  • Entrusted with client payments and decision-making authority in owner's absence.
  • Monitored customer satisfaction surveys and implemented changes when necessary in order to improve overall guest experience.
  • Conducted regular performance reviews with crew members to provide feedback on their performance

Shipping & Inventory Lead

KMK Promotional Products
Chagrin Falls, OH
01.2021 - 06.2023
  • Managed warehouse operations and shipping logistics for high-value clients including local schools and major businesses
  • Maintained confidentiality for client contracts and branding materials
  • Oversaw inventory, created work orders, and ensured accurate fulfillment

Technical Installer

Patriot Security Systems
Chagrin Falls, OH
06.2014 - 09.2022
  • Installed alarm systems, cameras, recorders, and A/V wiring for commercial clients
  • Gained experience with secure environments, sensitive client locations, and legal compliance procedures

Retail Associate

Target
Chagrin Falls, OH
02.2017 - 07.2018
  • Maintained accuracy in fast-paced retail operations and customer service roles
  • Greeted customers and provided excellent customer service
  • Maintained store appearance by stocking shelves, and organizing merchandise displays

Education

Bachelor of Arts - Psychology

Cleveland State University
Cleveland, OH
05-2026

Associate of Arts - Psychology

Lakeland Community College
Willoughby, OH
05-2024

Skills

  • Legal document analysis, policy comprehension
  • Academic writing and research
  • Microsoft Excel, data analysis and visualization
  • Leadership, team supervision, and conflict resolution
  • Discretion with sensitive information
  • Strong oral communication and presentation
  • Critical thinking and situational judgment

Accomplishments

  • First-Generation College Student
  • Consistently recognized for outstanding academic writing and legal insight
  • GPA 3.97 — Summa Cum Laude

Research & Academic Projects

  • Social Psychology Paper on Cult Behavior — Researched and analyzed the Jonestown massacre through the lens of groupthink, authority, and conditioning
  • Learning Psychology Analysis — Explored behavioral change and reinforcement techniques with applied examples of classical/operant conditioning
  • Judge Interview & Leadership Profile — Conducted, analyzed, and wrote a legal-leadership paper after interviewing a local judge
  • Communication Presentation — Presented research on Ronald Reagan’s public speaking skills in a group context
  • Eyewitness Reliability Research — Presented a study on memory accuracy in eyewitness testimony and cognitive bias
  • Excel-Based Data Analysis — Self-taught in Excel to compare data sets for research projects

References

References available upon request.

Timeline

Lead Crew Manager

Contractor Breakthrough
03.2021 - 09.2024

Shipping & Inventory Lead

KMK Promotional Products
01.2021 - 06.2023

Retail Associate

Target
02.2017 - 07.2018

Technical Installer

Patriot Security Systems
06.2014 - 09.2022

Bachelor of Arts - Psychology

Cleveland State University

Associate of Arts - Psychology

Lakeland Community College